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James Wood AutoPark - Service Center

Denton, TX

4.7
2,719 Reviews

2,719 Reviews of James Wood AutoPark - Service Center

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November 25, 2023

The James Wood Service department is always quick and professional. The cost for maintenance is comparable to other dealers. More

by mortimersgirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood Chevrolet Denton! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

Cost for repairs was more than I expected. Compared to Google reviews I paid about a thousand dollars to much. More

by DOUGSTEWART1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Doug, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

Edwin is a very good Service Advisor, kept me updated and explained everything. The rental lady was Great More

by samtburrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Edwin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

Jarrod Able is very professional and thorough! He answers all my questions and takes time to make sure I have a good understanding and experience More

by TEXASTRIO2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jarrod does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

I went for an oil change, tire rotation, and maintenance, and they were done in 45 mins. The service was quick, and staff was courteous, friendly and helpful. More

by agentole2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

Had great service, very friendly, was professional, followed up in timely manner. thanks for the help More

by snellre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

They discovered the problem and got it fixed. Happy with the service on my car at James Wood Autopark! More

by GRANDMAROBIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Chevrolet Denton and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

Good job I changed my order upon arrival. Everything worked out to my liking. Kepp up the good work. More

by heartyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

We are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

We have always been extremely happy with the service we receive when we take our vehicles in for maintenance at the James Wood service department. We are very confident that we receive honest advice and we More

by rick.holliman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Nov 27, 2023 -

James Wood AutoPark responded

We appreciate your input, Rick. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 23, 2023

Edwin was fantastic as usual and took great care of us as always. The wait was relatively short too. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

James Wood AutoPark responded

Thank you so much for the wonderful review of your experience at James Wood Chevrolet Denton. Edwin is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

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