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James Wood AutoPark - Service Center

Denton, TX

4.7
2,624 Reviews

2,624 Reviews of James Wood AutoPark - Service Center

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November 03, 2023

Service has always been good since I bought my pickup at Woods No complaints Friendly service More

by EVELYNANDJOE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

November 03, 2023

The dealership handled the problem with the car in a very professional and extremely timely manner. I would recommend them for purchasing a car. My brother bought his truck there and is very happy with it. More

by DONNADRURY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

James Wood AutoPark responded

Donna, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood AutoPark and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

Very friendly workers and work is completed on a timely manner. I would recommend James Wood GMC for all vehicles. More

by olenorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood Auto Park! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 02, 2023

Gonna keep my Yukon running! !! Gonna keep my Yukon running till it wears out! Thanks! More

by gary@gheart.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gibson
Nov 03, 2023 -

James Wood AutoPark responded

Gary, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 02, 2023

Service was fine, what I didn’t like was pulling into their garage at the time of my appointment and then having to wait about 10 mins before anyone came out to see what I wanted. More

by caddykara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

James Wood AutoPark responded

Thanks for your review, Kara. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that the service was of good quality. We will pass your feedback along to our team and please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

November 02, 2023

This is a new dealership. I have been pleased with effort of repair service team. More

by MAFLANDRENA
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At James Wood Buick GMC Denton, we value our customers and we look forward to seeing you on your next visit. Sincerely, The James Wood Buick GMC Denton Team

November 02, 2023

I took my car in for the 3rd time for the same issue. I had to pay the $59.95 fee again only to come home with no rear view camera. I was told it was an after market camera that carmax must have installe More

by MELPER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 06, 2023 -

James Wood AutoPark responded

We appreciate you taking the time to share your experience with our service department. Here at James Wood Auto Park, we like to ensure that each and every vehicle is given the utmost attention to detail, and it is disappointing to hear we were unable to resolve the issue with your vehicle. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, James Wood AutoPark Management | 940-591-9663

November 02, 2023

Fast, friendly, and professional as always! I having been leasing with James Wood for 10 years and I know I can count on them! More

by jkragh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Kevin in medium duty service has been great to work with when needing timely and efficient services done and is great with keeping me informed. More

by RICKYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
Nov 03, 2023 -

James Wood AutoPark responded

Ricky, it’s great to know that Kevin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The James Wood Buick GMC Denton Team

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