James Wood AutoPark - Service Center
Denton, TX
2,796 Reviews of James Wood AutoPark - Service Center
Very clean neat and very helpful Will be back again. Very nice people. Very helpful. Very nice people. Very helpful. More
Thank you for repairing my vehicles. They look like new again. Highly recommend your team to anyone They look like new again. Highly recommend your team to anyone More
your Service writers need to communicate with the customer as to the progress of the repair or repairs that are being done. Especially when the vehicle is kept overnight> When they don't communicate, customer as to the progress of the repair or repairs that are being done. Especially when the vehicle is kept overnight> When they don't communicate, this leaves the customer very vunerable and no transportation to and from work. However, I do appreciate the loaner that was offered an apology for miscommunication. More
Gavynn was very professional and they found out what was wrong with my car. Thank you. wrong with my car. Thank you. More
Gavin is consistently helpful and does a great job as my advisor. I really appreciate his attentiveness and communication. I recently brought my truck in for the second time because it frequently makes advisor. I really appreciate his attentiveness and communication. I recently brought my truck in for the second time because it frequently makes a horrible squeaking noise whenever me or my husband drive it. Both times we have brought it in, it won’t make the noise which is so frustrating. We even took a video of the noise it makes and sent that to Gavin, but neither him or the tech could get the truck to make the noise. I know this is no reflection of Gavin, he really went above and beyond to try to replicate the issue and I greatly appreciate that. I’m just frustrated that we have to drive a squeaky truck around which is really embarrassing, especially since it’s less than a year old. More
Fastest dealership oil change/tire rotation and recall inspection I have ever experienced. Now that I know, I will expect the same service every time😊 inspection I have ever experienced. Now that I know, I will expect the same service every time😊 More
I always receive excellent service, quick and efficient. The mechanics work on my vehicle with respect which is very important to me. Thank you The mechanics work on my vehicle with respect which is very important to me. Thank you More
Always top notch work. Edwin in service did an excellent job! Thank you very much! Edwin in service did an excellent job! Thank you very much! More
You tried to charge me for warranty work. Verified that this was covered work via GM, as well as other dealerships. I bought this truck from you in 2020 and it'll be the last. Lost revenue ov Verified that this was covered work via GM, as well as other dealerships. I bought this truck from you in 2020 and it'll be the last. Lost revenue over a $500 repair that GM would have paid for. Unreal. More