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James Wood AutoPark - Service Center

Denton, TX

4.7
2,754 Reviews

2,754 Reviews of James Wood AutoPark - Service Center

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March 10, 2025

Had to wait a few weeks for floormats because on back order but great service when they came in, installed for us in timely manner and enjoyed working with Rosie. More

by LYNDANOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Sewell
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Mar 13, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review of James Wood Chevrolet Denton! We're glad to hear that you had a great experience working with Rosie and that we could promptly install your floor mats once they arrived. We appreciate your understanding regarding the back order and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 10, 2025

Sold me a lemon and the service department is not taking care of me appropriately. More

by DIANAIBENEFIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

James Wood AutoPark responded

Thank you for your feedback. We understand your concerns about your vehicle and the service experience at James Wood Chevrolet Denton. We strive to ensure our customers receive the best service possible. Please reach out to us directly so we can address your situation and work towards a solution. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 10, 2025

Did not perform inspection with oil change . Last oil change stated need for brakes this time it did not. Guess they fixed themselves. NTB also said I need shocks and struts . More

by RAINEY2139
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate you sharing your experience with us. It’s important for us at James Wood Chevrolet Denton to ensure that all vehicle services are thoroughly completed. If you have any concerns about the inspection or service performed, please reach out to us directly so we can address those issues and ensure your vehicle is in great condition. Your satisfaction is our priority, and we value your input. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2025

Good service on our new Terrain. reasonably quick turn around and text when ready to pick up More

by CHANCE_BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear you had a great experience with your new Terrain at James Wood Chevrolet Denton. Our team strives to provide quick and efficient service, and we're glad we could keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2025

Sam was great! She got me the answers I need and got my vehicle fixed quick! More

by jennylynn_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

James Wood AutoPark responded

We are thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's fantastic to know that you received quick service and the answers you needed. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2025

My Service Advisor Mike Belew is attentive and easy to reach. His communication is excellent and he is able to share the possible financial details prior to the work being completed. More

by Brenda.Western
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that Mike provided you with attentive service and excellent communication at James Wood Chevrolet Denton. We strive to keep our customers informed, and it's great to know that Mike was able to share all the financial details with you. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

Jarrett Abel is great Very impressed with the dealership and all the employees who work there More

by davtng
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

James Wood AutoPark responded

We truly appreciate your kind words about James Wood Chevrolet Denton and our team. We're thrilled to hear that you were impressed with our dealership and our employees. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

Great service department and advisors. Always a pleasant experience! Taylor and team are awesome and take good care of their customers More

by kempdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We genuinely appreciate your positive feedback about our service department. It's great to hear that you had a pleasant experience with our team at James Wood Chevrolet Denton. We strive to take great care of all our customers, and we're glad that Taylor and the team met your expectations. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

Great but i gad to buy siverado elsewhere james wood could not help with truck More

by ricksterwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

James Wood AutoPark responded

Thank you for your feedback. While we understand you had to purchase your Silverado elsewhere, we truly appreciate your consideration of James Wood Chevrolet Denton. If you have any future needs, please don't hesitate to reach out, and we'll do our best to assist you. We hope to see you again! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

Appointment was easy to make, I waited for my car and it was completed right when my advisor said it would be More

by winkleyjim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that your appointment at James Wood Chevrolet Denton was easy to make and that your service was completed on time. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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