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James Wood AutoPark - Service Center

Denton, TX

4.7
2,603 Reviews

2,603 Reviews of James Wood AutoPark - Service Center

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December 10, 2024

Michael was great and communicated well with timing for service. No issues with anything from the service. More

by jbugh1164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton, and that our team, especially Michael, communicated effectively regarding your service timing. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

From the very first time we spoke with Michel he has far exceeded our expectations. He made purchase of the 2025 so easy, and unlike other dealerships, stress free. Thanks Michel. More

by bbrown39
Recommend Dealer
Yes
Employees Worked With
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Michel provided you with such an easy and stress-free experience while purchasing your 2025 vehicle at James Wood Chevrolet Denton. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

Buddy Morris knocked it out of the park on our business with buying a used car with James Wood Autopark. Mark in finance left no stone unturned to ensure a great rate (better than what we had)! Looking to More

by mrlancesparks
Recommend Dealer
Yes
Employees Worked With
Buddy Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that Buddy provided you with an exceptional experience while purchasing your used car at James Wood Chevrolet Denton. It's great to know that Mark in finance was able to secure such a fantastic rate for you as well. We appreciate your trust in us and look forward to assisting you again soon for your daughter's vehicle! Thank you for choosing James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

The problem was corrected as expected. There were no surprises. I was able to use my reward points More

by DROOT
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for your review! We're glad to hear that the problem was corrected as expected and that you could use your reward points. At James Wood Chevrolet Denton, we strive to provide a transparent and satisfying experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

James Wood is the best and Edwin is awesome he always gets me in and out of the dealership quickly More

by deb1art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Edwin was able to assist you efficiently. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

Warranty repair was handled smoothly. Appreciate Tim's work in ovation GM approval and backordered parts. More

by matt@mattdenney.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you, Matt, for your wonderful review! We're thrilled to hear that your warranty repair was handled smoothly and that Tim was able to assist you with the GM approval and backordered parts. We appreciate your recognition of our team's efforts. We look forward to seeing you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

Got my oil change done quickly and I was on my way. Greeted and friendly employees More

by ksc0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that you had a quick and pleasant experience during your oil change at James Wood Chevrolet Denton. Our team always strives to provide friendly service, and we appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

Everything has gotten so complicated and takes considerable more time. From an inspection that takes six hours to a repair that takes a week, but really only needs a half hour. No loaners, less co More

by scott.harper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Scott. We regret to hear about the frustrations regarding the extended timeframes for inspections and repairs at James Wood Chevrolet Denton. We value your feedback and recognize the importance of timely service and communication. Please feel free to reach out directly, and we would be happy to discuss your concerns further. Sincerely, James Wood AutoPark Management | 940-591-9663

December 09, 2024

Dropped off my truck for an oil change and tire rotation. Great job and fast work!! More

by scottjhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with your oil change and tire rotation at James Wood AutoPark. We always strive to provide fast and efficient service. We look forward to seeing you again for your next maintenance visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 09, 2024

I’ve bought my vehicles from James wood for 23 years and one of the reasons I keep coming back is because of the excellent service department…. More

by cmlprimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood AutoPark over the past 23 years. It's fantastic to hear that our service department has kept you coming back. We look forward to continuing to serve you and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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