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James Wood AutoPark - Service Center
Denton, TX
2,904 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,904 Reviews of James Wood AutoPark - Service Center
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August 07, 2025
Great service. Repairs were made quickly. Samantha does an awesome job. I would highly recommend James Wood and Samantha for the quality work they do. Repairs were made quickly. Samantha does an awesome job. I would highly recommend James Wood and Samantha for the quality work they do. More
by DAVE.RIDDLE90
Verified CustomerEmployees Worked With
August 07, 2025
Have always received outstanding service from James Wood. Both Mike Belew & Robert Cook have been very helpful to work with. Both Mike Belew & Robert Cook have been very helpful to work with. More
by TWILKE32959
August 07, 2025
Excellent service department. Always accommodating and friendly. Rachel is great to work with. Would definitely recommend James Wood for service or a new car! Always accommodating and friendly. Rachel is great to work with. Would definitely recommend James Wood for service or a new car! More
by TRENAPOE
Employees Worked With
August 07, 2025
When handed a bill for about $700. 00 we were informed that there was a 3% surcharge for using a credit card. If informed before, we would have withdrawn $700 in cash from our bank to 00 we were informed that there was a 3% surcharge for using a credit card. If informed before, we would have withdrawn $700 in cash from our bank to avoid the surcharge. But, of course, we were NOT informed!!! Pretty shady, IMHO... And I can't rate Cole Fellers with the Service Dept. because he is not one of the drop-down choices. Poor work, James Wood... More
by WTMULLIS
Employees Worked With
Cole Fellers
August 06, 2025
Did not have an appointment. Drive up nad they resolved my issue in just a few hours. Drive up nad they resolved my issue in just a few hours. More
by joe.crawford
Employees Worked With
August 06, 2025
The warranty repair on my 2021 GMC 2500 passenger's side auto step motor was fast. Thank you again James Wood service department. auto step motor was fast. Thank you again James Wood service department. More
by STEVENSTJOHN76
August 06, 2025
The advisor name Mike below he’s awesome and great. He was honest and kind. I’m sticking to James’s wood for anything else might need for our fleet. Thanks Mike He was honest and kind. I’m sticking to James’s wood for anything else might need for our fleet. Thanks Mike More
by frankgorges
Employees Worked With
August 06, 2025
Tim was excellent to work with customer service was great . He took care of us proffiently and quickly . . He took care of us proffiently and quickly . More
by chuschke
Employees Worked With
August 06, 2025
Service was great! I had been going to another dealer and the service was not good. The greating when i arrived, the walkthrough of what was going to be done, the close I had been going to another dealer and the service was not good. The greating when i arrived, the walkthrough of what was going to be done, the close out and retrieval of car was quick, and Mike Belew was great. Taking my car here going forward!!!! More
by MMSTER1
Employees Worked With
August 05, 2025
Glad I bought a Chevy from James wood. Tim Wilkins is great. Gets me in and out with no xx. Thanks Tim for the great service I’ve come to expect. Absolutely no regrets thus far. Tim Wilkins is great. Gets me in and out with no xx. Thanks Tim for the great service I’ve come to expect. Absolutely no regrets thus far. More
by stevekozubek
