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James Wood AutoPark - Service Center

Denton, TX

4.7
2,603 Reviews

2,603 Reviews of James Wood AutoPark - Service Center

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April 24, 2025

Gayvin was very helpful and informative about my car, recalls, and wait times. He did a great job. More

by STELLALINDEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience, Stella! We're happy to know that Gayvin provided clear and helpful information about your car, recalls, and wait times at James Wood Chevrolet Denton. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

Excellent service level. All needs met and Rachel always keeps me informed as to the status of my service needs More

by knifemaker115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We’re so happy to hear that Rachel has been attentive and kept you well-informed throughout the service process at James Wood Chevrolet Denton. We take pride in delivering exceptional service and look forward to continuing to meet all your needs in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

$100. 00 is ridiculous for an oil change plus putting a surcharge on it. I will have to find somewhere else to service my vehicle. That is forty dollars mo More

by HKESTLER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concern regarding the pricing for the oil change at James Wood Chevrolet Denton. We strive to maintain competitive pricing while ensuring high-quality service and parts. If you'd like to discuss this further, please feel free to contact us. We appreciate your feedback and hope to have the opportunity to assist you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

I went in for several things for them to look at. My front shocks needed to be replaced, they quoted me $3000. I went to two other places and I got quotes for $1100 and $1400. I also had them look More

by RUSSELL.KOONTZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Russell. We understand your concerns regarding the pricing for the front shocks and the transmission issues with your GMC truck. We appreciate your feedback about our customer service; we strive to provide an excellent experience at James Wood Chevrolet Denton. If you have further questions or wish to discuss this in more detail, please feel free to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

James Wood is always accommodating and prompt with scheduling and performing services on my vehicle More

by chris.brown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Chris! We truly appreciate your kind words about the service you've received at James Wood Chevrolet Denton. It's great to know that we've been able to accommodate your needs and perform services in a timely manner. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 21, 2025

The work was done in a timely manner and at a competitive price. I was notified of the delay in obtaining the part because my Buick is very old - 1991. My service advisor, Jarrett Abel, is great. He knows More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

James Wood AutoPark responded

Thank you, Rich, for your fantastic review! We're glad to hear that your experience with Jarrett and the service team at James Wood Chevrolet Denton was positive. It's great to know that we could assist with your 1991 Buick and accommodate its special needs. We appreciate your recognition of our timely service and communication. We hope to see you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

April 21, 2025

Provided at home pickup and return of my truck in order to install accessories I requested. More

by tomcondye
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

James Wood AutoPark responded

Thank you for your great review! We’re thrilled to hear that you appreciated our at-home pickup and return service for your truck's accessories. At James Wood Chevrolet Denton, we strive to exceed our customers' expectations. We look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 21, 2025

This was a quick and easy service. Thanks for keeping it brief. See y’all next time. More

by DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

James Wood AutoPark responded

Thank you for your great review, Dennis! We're thrilled to hear that you had a quick and easy service experience at James Wood Chevrolet Denton. We look forward to seeing you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

April 21, 2025

Fast service and friendly staff. It is always an enjoyable process when I have my service done at James Wood. More

by mshumphries77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

James Wood AutoPark responded

Thank you for the wonderful review! We appreciate your kind words about our fast service and friendly staff. We're glad to hear that you find the process enjoyable when you visit James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2025

Happy with the work performed and the communication from the service writer. Seems to take longer than expected to complete the work though. More

by FIDDCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate your positive comments about the work and communication you received at James Wood Chevrolet Denton. We understand that timely service is important, and we will take your thoughts into account to further improve our efficiency. If you have any further concerns, please feel free to contact us. We value your experience and hope to serve you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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