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James Wood AutoPark - Service Center

Denton, TX

4.7
2,689 Reviews

2,689 Reviews of James Wood AutoPark - Service Center

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May 23, 2025

Excellent service, delivered as promised, all items completed. Ride to and from home was great More

by jerryw.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

James Wood AutoPark responded

Thank you for your kind words, Jerry! We're thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Denton. It's great to know that our service met your expectations and that you enjoyed the ride to and from home. We appreciate your feedback and look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2025

We have bought several vehicles at James Woods in Denton. It’s always been a good experience and the service department has treated us well. More

by djfellers6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
May 24, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience at James Wood Chevrolet Denton and that our service department has treated you well. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

May 21, 2025

Son muy rapidos y te atienden excelente los recomiendo hacen muy bn su trabajo y te asesoran perfectamente sobre tu vehiculo More

by juangovea46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

James Wood AutoPark responded

¡Gracias por tu reseña! Nos alegra saber que recibiste un excelente servicio y que te sentimos bien asesorado sobre tu vehículo en James Wood Chevrolet Denton. Apreciamos tu recomendación y esperamos poder atenderte nuevamente en el futuro. ¡Que tengas un gran día! Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2025

Twice I have had my 2024’vehicle in for the same issue and it’s still not fixed. Told me they had to order a part and it wound be in around a week or two, still not in after two weeks. What really irritat More

by c.ryanbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

James Wood AutoPark responded

Thank you for your feedback. We understand how frustrating it can be to wait for a part and not receive timely updates. Communication is important to us at James Wood Chevrolet Denton, and we appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this with you further. We aim to provide better service moving forward. Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2025

Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual? More

by 6pacannie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took for your oil change at James Wood Chevrolet Denton. We strive to provide efficient service and appreciate your feedback. If there are specific details you'd like to discuss further, please feel free to reach out directly. We look forward to assisting you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 19, 2025

I wish that if you say you are going to a full diagnostic you would actually do it. I came in for a noise from my front end and there was no brake evaluation done on the brake system at all. Then it proceede More

by PARKER KELLOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

James Wood AutoPark responded

Thank you for your feedback, Parker. We understand your concerns regarding the diagnostic process and the brake evaluation during your visit to James Wood Chevrolet Denton. The team strives to provide thorough assessments and appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can discuss this matter further and ensure your vehicle receives the attention it needs. Thank you for choosing us. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

I do not want to write. Just want to rate this dealership. Thank you have a great day. More

by jason.t.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

James Wood AutoPark responded

Thank you so much, Jason, for choosing James Wood Chevrolet Denton and for leaving a 5-star rating! We appreciate your support and look forward to serving you again. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

Jarret Able is always so respectful. My mom didn’t have an appointment but was able to get worked in. It’s hard to find honest and respectful people anymore, he is a big reason why she a More

by paulbg1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We greatly appreciate you highlighting Jarret's respectful and honest service at James Wood Chevrolet Denton. We're delighted to hear that your mom trusts us with her Trailblazer for oil changes. We look forward to seeing you both again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

I feel heard and treated with respect. Easy to work with. The environment is pleasant. More

by GAYLAHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

James Wood AutoPark responded

Thank you for your feedback, Gayla! We’re pleased to hear that you felt heard and respected during your visit to James Wood Chevrolet Denton. Our team strives to create a pleasant environment and make the car buying experience as easy as possible. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

Great service. I had a problem with some warning lights and messages. They had me bring it in and just after noon the same day they had me in and out, fixed and wor More

by kelly@kellydavis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

James Wood AutoPark responded

Thank you, Kelly, for taking the time to share your experience! We're glad to hear that you received great service and that we were able to resolve the warning light issue quickly for you. At James Wood Chevrolet Denton, we strive to ensure our customers are back on the road as soon as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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