James Wood AutoPark - Service Center
Denton, TX
2,732 Reviews of James Wood AutoPark - Service Center
Gavynn was great easy to talk with and got the job done. Thanks, Chris B Thanks, Chris B More
They have the best customer service! I can trust they do a good job of taking care of my car. I can trust they do a good job of taking care of my car. More
Gavynn is so nice. Hubby took our 2009 Traverse to a local shop, who was going to charge us over $4500 and I didn't trust them. Besides that, they kept it a week before Hubby took our 2009 Traverse to a local shop, who was going to charge us over $4500 and I didn't trust them. Besides that, they kept it a week before even starting on it because they claimed they hadn't received the first two confirmations to go ahead with the diagnostic, despite my husband telling them to do it when he dropped it off. I called Gavynn, who ballparked your numbers for the same service (knowing that you'd have to do a diagnostic to verify) and he said we would likely owe $1200+ less than what that shop quoted us. We brought it over the next day and sure enough, it didn't need everything the other shop had said, but did need other things that they hadn't mentioned! Work was prompt and it was completed on time for just over $2800. It was only in your shop for less than a week, including a weekend and waiting for parts. Gavynn is fantastic. Very personable and professional. I'm not a big Chevy fan, but I definitely recommend Gavynn & your service department - they've been awesome every time we've needed their help. More
On time, polite, professional, always smiling, knowledgeable, go above and beyond in willingness to help and/or answer any questions. James Wood whole staff belongs in my comment. No matter area/d knowledgeable, go above and beyond in willingness to help and/or answer any questions. James Wood whole staff belongs in my comment. No matter area/department, they are all always friendly. Thank you, Shirley More
Everyone involved at each touch point was great. This is my fourth vehicle from your dealer group because Jesse is awesome. This is my fourth vehicle from your dealer group because Jesse is awesome. More
Edwin told me it would be approximately 3 hours and that was it, the waiting room has snacks, coffee and comfortable chairs was it, the waiting room has snacks, coffee and comfortable chairs More
I've bought vehicles and used James Wood's Service for over a decade. I'm very happy, but do wonder why the standard service appointments take so long. An oil change and a tire rotation shouldn't take 3 t over a decade. I'm very happy, but do wonder why the standard service appointments take so long. An oil change and a tire rotation shouldn't take 3 to 4 hours. I will keep coming back. More
Best Car Dealership in Denton Texas! Quick service! MikeTold me I had un extended warranty I didn't know I had so the repair didn't cost me anything! My car is in great condition now! T Quick service! MikeTold me I had un extended warranty I didn't know I had so the repair didn't cost me anything! My car is in great condition now! Thank You Mike for the Best service ANYWHERE!! More
James Wood Checrolet has provided excellent work and Customer support! Samantha Oliphant provided excellent support and communication! Customer support! Samantha Oliphant provided excellent support and communication! More
Everyone is always friendly, knowledgeable and thorough in servicing our car. They always get the work done in a timely manner. in servicing our car. They always get the work done in a timely manner. More