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James Wood AutoPark - Service Center

Denton, TX

4.7
2,733 Reviews

2,733 Reviews of James Wood AutoPark - Service Center

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September 23, 2024

Courteous and go the job done in a timely fashion. Nice and clean. Glad to have all the systems and fluids checked by Cadillac. Rachel was a joy to do business with. More

by jimdillon.1050
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Rachel provided you with excellent service and that you appreciated the thorough check of your systems and fluids. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2024

Great service! Always have a good experience at this dealer. I have been using them for many years. More

by HHRANCH55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had a great experience at James Wood Chevrolet Denton over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with outstanding service in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

They may not be the cheapest option but you know you are going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. More

by CMAHONEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you so much for your thoughtful review! We truly appreciate your recognition of our commitment to quality service at James Wood Chevrolet Denton. It’s great to hear that you felt cared for by both our general managers and service technicians. We strive to provide the best experience possible and are here to support you whenever you need us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

Need another sign to direct you toward the service dept from the frontage road access More

by 47carol28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Cheaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate your suggestion for an additional sign to better direct customers to our service department at James Wood Chevrolet Denton. Your insights help us enhance the experience for everyone. If you have any other ideas or concerns, please feel free to reach out to us directly. We look forward to assisting you again. Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

Edwin, service consultant was fantastic as usual. Throughly explained recall process and had vehicle completed in a timely manner. More

by JOERIVERA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your kind words, Joe! We are thrilled to hear that our service consultant provided you with excellent assistance and clearly explained the recall process. At James Wood Chevrolet Denton, we strive to complete our work in a timely manner, ensuring our customers have a great experience. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

Mike Belew was very informative during my service visit and answered all my questions. He customer service was superb! More

by CHERYLTIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Mike provided you with informative and superb customer service during your service visit at James Wood Chevrolet Denton. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

Great experience from scheduling, to confirmation, to the appointment. In and out in a flash! More

by jkbunny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience from scheduling your appointment at James Wood Chevrolet Denton. Our team is dedicated to providing efficient and thorough service, and we're glad we could meet your expectations. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 20, 2024

Fast courteous service. Service rep Mike was informative and and provided service that was needed.. More

by gene.conyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review, Gene! We are thrilled to hear that you received fast and courteous service from Mike at James Wood Chevrolet Denton. Providing informative and necessary service is our priority, and we appreciate your recognition of our efforts. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

September 20, 2024

This dealership is awesome. The service and customer service is outstanding. I recommend this dealership to everyone. More

by junious03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had an awesome experience with us at James Wood Chevrolet Denton. Our team is dedicated to providing outstanding service, and your support means a lot. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 20, 2024

Had a small issue when I went in for service but they made everything right and that makes me happy. More

by Brad G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your feedback, Brad! We're glad to hear that we could resolve the issue during your service visit at James Wood Chevrolet Denton. Your satisfaction is our priority, and we appreciate your understanding. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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