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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,755 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,755 reviews

July 05, 2025

Good service. Good technicians. Great communications throughout the maintenance/repair process. I will return to this service center. More

by iam4osu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
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Jul 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our technicians and appreciated the communication during the maintenance and repair process at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 05, 2025

I love this dealership. The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat y More

by ceiti.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Ceiti! I truly appreciate your support and am glad to hear that your experience with James Wood Chevrolet Buick GMC Decatur has been positive. Our team strives to build lasting relationships with our customers, and it’s wonderful to know you feel like part of our family. We look forward to assisting you with your vehicle's service and your next purchase! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 04, 2025

They lived up to there word. I wanted a vehicle they were having shipped in. They gave me a price and I said I wanted it when it arrived. Offered to give $$ to hold it but the More

by Koelemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that we lived up to our promise and that you were satisfied with the pricing of your vehicle. Your trust in us means a lot, and I'm glad we could provide a seamless experience. We hope to see you again soon and wish you many happy miles on your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 04, 2025

Very helpful and answered all my questions. The transaction went fast with explanation of each paperwork I had to sign. I would recommend agency to all my friends. More

by SHAFFERCAROLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Carole! I'm delighted to hear that you found our team at James Wood Chevrolet Buick GMC Decatur helpful and that your transaction went smoothly. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2025

I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is More

by o4nutmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I appreciate your feedback and am glad about your positive experience with our service department here at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide thorough and efficient support to our customers, both during and after their purchase. We look forward to serving you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 03, 2025

The customer service was great. There was a nice area to wait for your car. More

by TERINA.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Terina! I'm happy that you enjoyed our customer service and the waiting area at James Wood Chevrolet Buick GMC Decatur. We strive to provide a comfortable experience for all our customers. We look forward to seeing you again next time. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 03, 2025

Fantastic, we always get great customer service and great deals. We enjoy dealing with James Wood . More

by k1k2collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We're delighted to hear that you consistently receive great customer service and deals at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 03, 2025

Micheal was amazing with helping us with the purchase of my grandmother’s new car and it was a very smooth purchase. More

by breyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rhine
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Jul 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Breyna! We're thrilled to hear that Micheal provided you with amazing service during your grandmother's car purchase. At James Wood Chevrolet Buick GMC Decatur, we strive to make every transaction smooth and enjoyable. We appreciate your feedback and look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2025

I was very pleased with the service I received at James Wood Decatur. I use only them for service on my Silverado. More

by FANDJB2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
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Jul 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you were very pleased with the service at James Wood Chevrolet Buick GMC Decatur and that you trust us with your Chevrolet Silverado. Your support means a lot to us, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 03, 2025

I am very pleased with the service I get from James Wood Decatur. I only use them for service on my vehicle. More

by FANDJB2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
Report | Print
Jul 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’re pleased with the service at James Wood Chevrolet Buick GMC Decatur. Your trust in us for your vehicle service means a lot. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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