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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,600 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,600 reviews
May 16, 2025
It is always a great experience buying my trucks from James Wood Motors in Decatur. James Wood Motors in Decatur. More
by dmckinney4
Verified Customer
May 16, 2025
This is our 4th James Wood purchase from Cathy Spurgeon. We think that says it all!! We think that says it all!! More
by maryanncopas
May 15, 2025
I was met by Dason as I pulled into the service bay. He was very quick to gather the info he needed and a pleasure to speak with that morning. I was waiting for my vehicle, he instructed me where to fin He was very quick to gather the info he needed and a pleasure to speak with that morning. I was waiting for my vehicle, he instructed me where to find the waiting room and made sure I had internet access. They did a great job and it was quick. I had my oil changed and tires rotated. Quick and easy paying for the service. More
by CD
May 15, 2025
I custom ordered a new Suburban from James Wood. The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy - highly recommended. Best car buying experience ever. Did I say the Suburban is perfect too? Chevy has knocked it out of the park with this one. More
by ldcdds
Employees Worked With
May 14, 2025
From sales to service it's always top notch! They seem to get it right in all departments They seem to get it right in all departments More
by dawglb76
May 14, 2025
Always happy to help when I walk in. Always a smile on Christal’s face. Always a smile on Christal’s face. More
by RLOSH
May 14, 2025
Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. Very efficient and on top of his game. Thank you. More
by rustate
Employees Worked With
May 13, 2025
Great communication and quick turnaround on service. Would definitely use them again if I needed a problem fixed with my car. Would definitely use them again if I needed a problem fixed with my car. More
by CLARKKENT7
Employees Worked With
May 13, 2025
A fantastic transaction! I found the truck online while living four hours away. Chris, the sales rep was great when I asked for more photos to be sent to me as I didn’t wa I found the truck online while living four hours away. Chris, the sales rep was great when I asked for more photos to be sent to me as I didn’t want to make an 8 hour trip without knowing as much as I could. I arrived, test drove and drove away within an hour of showing up. The best sales rep and dealership !! More
by davidgenebarnes
Employees Worked With
