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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
4.8
1,234 Reviews
Your DECATUR TRUCK Dealer Welcome to James Wood Motors, where we proudly serve Texas customers with a wide selection of new and used cars, trucks, and SUVs from Chevy, Buick, GMC, and Hyundai. Please feel free to research financing options or request a quick quote on a vehicle. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of your dream car. We are conveniently located near Saginaw and Rhome, so stop in and visit us today.
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2111 US-287

Decatur, TX

76234

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Showing 1,234 reviews

May 19, 2023

Drew was amazing! !! He was when we bought our 2017 GMC & now for our 2024!! We will be back! More

by abbc9115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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May 19, 2023

They were friendly, courteous, and professional. Kathy Spurgeon was great to work with and so was Dane. More

by DJBMOM3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 18, 2023

Great people. Will buy from Cathy again. Overall the purchase was excellent. Thanks you guys. More

by Big John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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May 18, 2023

It had overspray on windshield and on windows. the light brake on top leak and one fog light was broken More

by sergiogomez350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at James Wood Chevrolet Buick GMC Decatur does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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May 18, 2023

They got everything completed in a timely manner and was very professional and went above and beyond More

by BYRONBURKS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one on this list
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May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
May 17, 2023

Always top notch and super helpful. I have another great truck from James Wood Motors! More

by jaredlucier06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 17, 2023

Clay was super helpful in finding the truck that i wanted and got me back up and rolling. Thanks! More

by rick@waterscapesdfw.com
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rick, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Clay's efforts have made the difference in your truck-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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May 17, 2023

A great job by the James wood crew great customer service friendly folks and got the job done in a timely manner great job More

by paulwilson1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
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May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
May 16, 2023

I have found that the service department has provided excellent care over the years in servicing several vehicles. Byran Stanley has been by service advisor throughout and has provided excellent care. More

by rsdailey79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 16, 2023

Misty was so helpful about explaining everything about my new car and made my new car purchase painless! She is a great asset to James Woods and I will recommend her to my friends! More

by robbinbolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We cannot thank you enough for your wonderful review of James Wood Chevrolet Buick GMC Decatur and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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