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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,384 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,384 reviews

April 04, 2024

Thanks to all who worked hard to push through on my approval on Buick Enclave More

by pebblesnbambam2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ward
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2024

I have never encountered a more devoted and caring group of people as those that work for and at James Woods Motors. They are all very friendly, caring, co-operative, hard working and dedicated to their cus More

by yellowrose18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian...I did not get his last name
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2024

I’ve been doing business with JW motors most of my adult life. I have always had a great experience. During Covid i needed trucks for my business and they found them when nobody in the country had them. App More

by mark@aryco.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

At James Wood Chevrolet Buick GMC Decatur, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Mark! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2024

Repaired the bodywork damage and returned an essentially new truck. I am very pleased with the result. More

by KWB178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 03, 2024

Everything about Karen was awesome. ..I appreciate the time she spent working with me and making sure i did not leave the lot without knowing how to operate every feature on truck i bou More

by chrisreynolds9921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for this lovely review, Chris! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Karen and our team was helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2024

Karen did a great job and filled all my requests! Time spent at the dealership was perfect! My truck was just as described. Most definitely recommend this dealership!!!! More

by bnicholson0016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Karen is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2024

This is the greatest experience anyone could ask for! Friendly staff and gave me exactly what I wanted and needed. More

by dallas8ball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2024

Staff is very helpful and keep you updated on progress. Their shuttle service is very convenient. More

by nagemear83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 02, 2024

We have a lot of confidence in the Service Department at James Wood Decatur. They are very professional and communication is thorough. Our advisor Shawn listened to our needs and took great care to make sur More

by jbpeg331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the awesome feedback! You're right, Shawn is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 02, 2024

Excellent service and super friendly staff from every level. Took the time to make sure I was satisfied. Karen made sure I understood functions and operation of vehicle. Highly recommend! More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

What an enjoyable review to read, Jason! It is reassuring to know Karen provided you with a hassle-free and great shopping experience. James Wood Motors’ primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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