Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,659 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,659 reviews

May 11, 2024

We have purchased several vehicles from James Wood and also had service performed. We have no complaints. It is not the luxury service we receive on our Cadillacs at the Cadillac dealers however with upsc More

by mandm115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
Report | Print
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchases and service needs! I appreciate your kind words and I am delighted to hear about your positive experiences with us. While we may not offer the luxury amenities of a Cadillac dealership, I strive to provide a personalized and welcoming atmosphere for all our customers. I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 11, 2024

Jeff Morris is amazing! He was helpful and was able to answer all our question on the suburban. He knew what we wanted and was able to nail it! More

by Keemo2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with Jeff at James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that Jeff was able to assist you with all your questions and help you find the perfect Suburban. I strive to provide top-notch service to all our customers, and I'm glad Jeff could deliver just that. I look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

100% the best trade in price the best sales person Steve Frazer the best help getting things organized and the fastest to get ready to take home More

by cody.conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Cody! We're thrilled to hear you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Steve will be delighted to hear your kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

Wonderful experience! Cathy was with us start to finish. Sheila was great too! They both stayed late to ensure we completed our purchase. We felt like family at James More

by TLPURPLE118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila in Finance
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us at James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that Cathy and Sheila provided exceptional service and made you feel like family throughout your visit. We truly appreciate your kind words and look forward to serving you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

Excellent Work, and Very Nice Staff to work with! ! Will return again soon. Thank You for Great Jobs- Woods!! Frank Lovett More

by flovegeol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Frank, for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! We are delighted to hear that you had an excellent experience with our team. We look forward to your next visit with us. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

It was very clean and they were super friendly and helpful could not ask for a beer experience More

by moleking992001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear that you found our dealership clean and our team friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

The service was good but wait time was quite long. everything was explained in detail. More

by joeydasniper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Joey. We appreciate your kind words about our service and attention to detail. We understand that wait times can be frustrating, and we will work on improving in that area. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Service department was excellent and very clean. All of the service advisers were so happy and courteous. I will return for all of my work. More

by PLUMLEEREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about our service department at James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear that you had an excellent experience with our team of happy and courteous service advisors. We look forward to welcoming you back for all your future service needs. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Had scheduled appointment for 1st oil change on new vehicle. Work completed as scheduled and was surprised when the vehicle was washed upon return. More

by gherzog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at James Wood Chevrolet Buick GMC Decatur went well, and we're glad you were pleasantly surprised by the complimentary vehicle wash. We look forward to serving you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Prompt, friendly, professional customer service. In and out in short order, great experience from start to finish, thanks! More

by gwleveling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Filline in pre-owned sales, Zach Rhine
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us at James Wood Chevrolet Buick GMC Decatur. We are delighted to hear that you had a prompt and friendly encounter with our team. We truly appreciate your kind words and look forward to serving you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
...
139
140
141
...
266