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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,401 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,401 reviews

March 04, 2024

Excellent expiereince with sales team, Clay Estes, as well with the parts group, Jose etc, ordered my 2024 Sierra 2500HD Denali Ultimate with various additional add on. Car was well prepared. More

by alfred030764
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Alfred, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

This dealership has built an amazing culture and it shows in their personnel. Tyler helped me overcome some obstacles and gave me all the information I needed to make a decision. Don’t think I’d buy anywhere More

by ken.terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Ken. We appreciate your comments and are happy to hear that Tyler was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

This is the second vehicle we have purchased from James Wood. Love doing bu6wirh them. Easy to work with. More

by DCTODD7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

Very nice and patient with the new buyers and how to buy a new car More

by jayleewood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience, Jaylee! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2024

These folks treat you like family. The service is great every time. They take care of all my automobile needs. More

by MICKEYMCMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mickey, hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 03, 2024

I was happy with my service. Happy they were able to drop off my truck at my job when it was ready. Thank you More

by crarar00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 03, 2024

Lanny did a great job in locating and organizing delivery of our vehicle. He was very good with communication as well. I will definitely recommend Lanny to friends and family as well. More

by csweatt2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly grateful for this awesome review! I am thrilled that Lanny was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 02, 2024

The people at the dealership were very friendly and professional. The salesman was very knowledgeable and helpful in the process. The finance manager was very knowledgeable and worked with me to secure More

by rolloreav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 01, 2024

usually right on target did not fix the issue the first time we dropped it off had to return it for second fix. Will still go back More

by ptxlamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem. Thank you for your loyalty to us here at James Wood Motors and we look forward to your continued business! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 01, 2024

They always do a great job taking care of me and my vehicle, wouldn't go anywhere else. More

by ELAINESEGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
Mar 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Elaine, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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