James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

The service that is offered and Shawn expediting the work through the shop couldn't be more outstanding. through the shop couldn't be more outstanding. More

I feel like the service here is at the bottom of the list. When you text your questions and they never know when and what is wrong with your vehicle. I had Bryan as a representative and he was never list. When you text your questions and they never know when and what is wrong with your vehicle. I had Bryan as a representative and he was never at his desk and never had a clue about my vehicle. I received the vehicle back “FIXED” and within a week another problem occurred. after leaving it for the third time in two weeks I picked it up and used another mechanic. Why use a dealership that is more expensive when they are worse than a shade tree mechanic? More

The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More

Have bought 3 cars from James Wood and all 3 transactions were great. From the sales to the final purchase went smoothly and got the best deal right off the bat instead of having to go back and forth negotia were great. From the sales to the final purchase went smoothly and got the best deal right off the bat instead of having to go back and forth negotiating. Their service department is also great. I would highly recommend James Wood to my family and friends. More

Third vehicle we have purchased from James Wood. Hands down the best dealership I’ve ever dealt with and I’ve been to a lot of dealers in the past 50 years.Drew Ward was great as is the rest of thei Hands down the best dealership I’ve ever dealt with and I’ve been to a lot of dealers in the past 50 years.Drew Ward was great as is the rest of their staff. Highly recommend. We drove from Burkburnett and it was well worth the drive. More

The staff is very nice and helpful. We are likely to visit again in the future for car shopping. We are likely to visit again in the future for car shopping. More

Always great to deal with Starla. Been using JW for over the past 30 years Been using JW for over the past 30 years More

Since buying my 2021 Tahoe at James Wood, I’ll buy my next vehicle there too. The best service!! next vehicle there too. The best service!! More

Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More

Great service, very easy to contact and Karin helped me get what I needed. I would use her again. get what I needed. I would use her again. More