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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,595 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,595 reviews

March 06, 2024

This is the 4th vehicle we have bought from Karen Pattison at James Wood Motors. I have been a Ford truck man all my life but bought my first new GMC truck last week primarily because of the trust I More

by Carson West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Carson. We appreciate your comments and are happy to hear that Karen was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 05, 2024

Steve has been our go to guy on our last three auto purchases. Super friendly & always helpful👍 More

by debrajnorvell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review and shoutout for Steve! We really appreciate your business, Debraj Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 05, 2024

Had a great experience at James Wood with the help of Randy Williams! Thank you! More

by michael@tenpointredimix.com
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle, Michael. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Randy was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 05, 2024

After 7 trucks. from James Wood probably wouldn't go anywhere else.Always good aervice More

by BILLNEWBY5712
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Bill Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

Excellent expiereince with sales team, Clay Estes, as well with the parts group, Jose etc, ordered my 2024 Sierra 2500HD Denali Ultimate with various additional add on. Car was well prepared. More

by alfred030764
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Alfred, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

This dealership has built an amazing culture and it shows in their personnel. Tyler helped me overcome some obstacles and gave me all the information I needed to make a decision. Don’t think I’d buy anywhere More

by ken.terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Ken. We appreciate your comments and are happy to hear that Tyler was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

This is the second vehicle we have purchased from James Wood. Love doing bu6wirh them. Easy to work with. More

by DCTODD7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

Very nice and patient with the new buyers and how to buy a new car More

by jayleewood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience, Jaylee! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2024

Lanny did a great job in locating and organizing delivery of our vehicle. He was very good with communication as well. I will definitely recommend Lanny to friends and family as well. More

by csweatt2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
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Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly grateful for this awesome review! I am thrilled that Lanny was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2024

These folks treat you like family. The service is great every time. They take care of all my automobile needs. More

by MICKEYMCMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mickey, hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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