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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,198 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,198 reviews

August 03, 2024

Great selection of vehicles, friendly staff and professional, the prices were very competitive. I drove 50 miles and was not disappointed. More

by GLHUTTON96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our selection of vehicles and professional, friendly staff to your satisfaction at James Wood Chevrolet Buick GMC Decatur. Driving 50 miles is no small feat, and we're glad it was worth the trip! We look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2024

I forgot the mailer I received and the service organizer said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the More

by VLSCHAFERHELOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine, Krystal Gipson
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Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the pricing and the service department's organization. It's important to me that our customers feel satisfied with their experience at James Wood Chevrolet Buick GMC Decatur. If you'd like to discuss this further or if there's anything we can do to assist you, please feel free to reach out. I appreciate your insight and hope to have the chance to serve you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 02, 2024

This is a good dealership. They get me in and the service is quick Gayla More

by Gayla.buchanan
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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Aug 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide quick and efficient service, and your feedback means a lot to me. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

It was an excellent experience. Best of all it only took an afternoon. Got exactly what I wanted. More

by kwade100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco sold me the car.
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Aug 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur and that you got exactly what you wanted. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2024

Everyone is very professional and do outstanding work especially Shawm, Starlet, Paul Brian and Zach More

by QUALNIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Starlet Johnson, Zach Rhine, Krystal Gipson
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Aug 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. Shawm, Starlet, Paul, and Zach will be delighted to know they made a positive impression. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

I drive 100 miles to purchase vehicles, service and body work. Enough said. Best dealership ever!!! More

by NELSONRANCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau Bell, Zach Rhine
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be the best dealership ever, and we truly appreciate your loyalty in driving 100 miles for our services. We look forward to serving you again and ensuring you have the best experience every time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2024

Had great team work and really put my mind at easy. I will definitely be back to James woods More

by amyburnsscott02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Filline
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that our team was able to provide you with a positive experience at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 31, 2024

It was a good experience they try and have everything ready whe. Ykhhjonb fyong fyjfr More

by catyrodgers123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your positive sentiment about your experience at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we tried to have everything ready for you. We look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 31, 2024

Friendly sales staff and not a high pressure dealership in my experience. Would definitely consider them on my next vehicle purchase. More

by chris@shugartonline.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our friendly sales staff at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust and consideration for your next vehicle purchase. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 31, 2024

A great experience a the dealership. Chris Filline was amazing. I definitely will tell my family and friends about y’all. I have bought from James Wood before. And I was asking Chris for More

by martyvaldez1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Filline
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Chris was able to assist you and provide exceptional customer service by sending you a second set of keys at no cost. Your willingness to share your experience with family and friends means a lot to us. We look forward to seeing you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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