Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,587 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,587 reviews
January 05, 2024
Carey and Brandt were very nice and helpful, they made sure I was taken care of ! sure I was taken care of ! More
by cjb252055
Verified Customer
January 05, 2024
The sales and service teams are amazing. Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealershi Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealership for 25 years and plan to continue with that relationship for years to come. More
by J.W.MCKIBBEN
Employees Worked With
Other Employees :
Jennifer Westerlund, Shawn Hooe, Nick Huff.
January 05, 2024
Very professional and helpful with everything we need as always we will continue to always go to James Wood always we will continue to always go to James Wood More
by robyngilliam71
Employees Worked With
January 05, 2024
We had to adjust our appointment day of but was told it would only be an hour wait even though it was a later time. The wait was over 2 hours with no update, reason for the delay or apology. would only be an hour wait even though it was a later time. The wait was over 2 hours with no update, reason for the delay or apology. More
by vtrichel
Employees Worked With
Not sure
January 04, 2024
Clay and Jeff were great to work with. Clay made the experience fast and easy! Buying a car can be a daunting task, but everyone at James Wood was very professional, honest and expedient. Clay made the experience fast and easy! Buying a car can be a daunting task, but everyone at James Wood was very professional, honest and expedient. We will definitely be purchasing our future vehicles at the James Wood dealership and with Clay Estes! More
by CEM631
January 04, 2024
It was very smooth, with no haggle, very accommodating. I Would visit this dealership again I Would visit this dealership again More
by justin.peevey
Employees Worked With
January 04, 2024
James Wood Motors is awesome! We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunit We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunity to test drive two different vehicles, suggesting one which might best suit our needs. He was correct, it was the one we ended up purchasing. The process of purchasing was smoothly done, aided by the excellent help of the Finance Manager, Dane Shelton. The vehicle was ready the next day, following the installation of a bed liner and running boards, and also went smoothly. They made sure the vehicle was freshly washed. Needless to say, I was very impressed and will push them as much business as I can when I suggest them to friends. More
by johnm.curry
Employees Worked With
