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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,399 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,399 reviews
March 28, 2025
Very pleased but don't like 3 % charges on using our credit card. Good bye. credit card. Good bye. More
by DAUPHINQUARTERHORSES
Verified CustomerEmployees Worked With
March 28, 2025
Follow up was thoughtful and not to much. Both phone and digital. Time at dealership was short and sweat. Both phone and digital. Time at dealership was short and sweat. More
by jameslaux
March 27, 2025
Purchase was easy, guys were great to work with. No pressure. The way car buying should be No pressure. The way car buying should be More
by em2313
Employees Worked With
March 25, 2025
James Wood dealership was professional and showed appreciation for our business. They worked with us until we were satisfied. appreciation for our business. They worked with us until we were satisfied. More
by nickstupka
Employees Worked With
March 25, 2025
The service I receive is fantastic, and my car and I are always taking care of. I bought my BMW from the James Wood used car dealership and now bring it for my oil changes. always taking care of. I bought my BMW from the James Wood used car dealership and now bring it for my oil changes. More
by Melinda
March 25, 2025
Horrible customer service. Scheduled appointment to get an additional key made for my truck that I purchased at this dealership. They stated 2 hours max to get the key made. 4. Scheduled appointment to get an additional key made for my truck that I purchased at this dealership. They stated 2 hours max to get the key made. 4.5 hours later, no key and left dealership. I will NEVER purchase another vehicle from this dealership!!! More
by GENMSTLAURENT
Employees Worked With
March 24, 2025
Had an appointment for a simple oil change, it took more then 2hrs, I was not the only one complaining. Tech did not keep me informed, did not apologize, I will not go back. then 2hrs, I was not the only one complaining. Tech did not keep me informed, did not apologize, I will not go back. More
by REDBULL919DZ
Employees Worked With
I never met the tech
March 23, 2025
I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my transmission problem exactly right! Krystal kept me informed about repairs by text until completion which I appreciated! Thank You All! Oh and thanks for the loaner ! More
by dwarner100
March 23, 2025
We purchased 3 preowned vehicles previously from Lanny Loesch. When we decided to get a 2025 Tahoe we knew we wanted Lanny to help us with the process. We know Lanny has been in the car business a long ti Loesch. When we decided to get a 2025 Tahoe we knew we wanted Lanny to help us with the process. We know Lanny has been in the car business a long time and it shows. We value Lanny's knowledge and expertise! We appreciate his impeccable customer service and made us feel like we were family. The whole process with everyone we encountered at James Wood was a great experience. We highly recommend James Wood and Lanny and we recommend to family and friends and we will shop with them again. Also a shout out to Rocco for the excellent new vehicle tutorial session. More
by Kelly S.
