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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,198 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,198 reviews

June 16, 2024

Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service More

by knightrider428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your recent oil change appointment! We appreciate your positive feedback and are glad you had a good experience with us. We strive to provide excellent service, and we're happy to hear that you were satisfied with the service and the vehicle wash. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t More

by bandehouston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that you found our dealership friendly and helpful. I appreciate your business and look forward to assisting you with any future needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

Excellent attention to our feature desires in a vehicle. Took time to demonstrate features of vehicle More

by rickslimp57
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and taking the time to share your positive experience! I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 15, 2024

This dealer is one of the best the salesman is always good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it More

by WADE.GORDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and positive review! I appreciate your trust in James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 15, 2024

Bryan Stanley offered great customer service. Service manager was great as well. Good work!!! Thank you! More

by ryan.henson8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I'm glad you had a great experience at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

My Favorite EVER! THE SERVICE department is stellar! The employees are always friendly. Personal. And professional. More

by patti.mahaffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau Bell
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the 5-star review! I am thrilled to hear that you had a stellar experience with our service department. Our team takes pride in being friendly, personal, and professional. I truly appreciate your kind words and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

Great service! Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I am thrilled to hear about your positive experience with our team at James Wood Chevrolet Buick GMC Decatur. I take pride in providing excellent service to our customers. Come back and see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

Rocco did an excellent job on getting us what we wanted. He really knows the car business and gets right to the point. We are very pleased with he’s service. More

by janetaguilar99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience! I'm thrilled to hear that Rocco provided excellent service and made sure you got exactly what you wanted. I appreciate your feedback and look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 15, 2024

Landon was the best! This is my second vehicle I’ve purchased with him as my salesman. Very professional and was great at keeping us informed while waiting for our Tahoe More

by hlrock123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us! I am thrilled to hear that Landon provided you with excellent service during your purchase. I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 14, 2024

Long waiting, workers have no regards for you time or you vehicle they just there for the paycheck More

by Gaby77giron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Gaby, thank you for providing this feedback about your experience at James Wood Chevrolet Buick GMC Decatur. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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