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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,683 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,683 reviews
July 06, 2025
Great service! I would recommend them to friends. I appreciated my salesperson Clay Estes and how fast my transaction was. I would recommend them to friends. I appreciated my salesperson Clay Estes and how fast my transaction was. More
by workout4fun2
Verified Customer
July 05, 2025
Excellent customer service from Randy Williams and Brandt Wicker…they were very helpful with the purchase of our Chevy Blazer…! Wicker…they were very helpful with the purchase of our Chevy Blazer…! More
by James
July 05, 2025
Karen paid attention to every detail and we felt comfortable with her. Would buy again from her. comfortable with her. Would buy again from her. More
by krist2815
Employees Worked With
July 05, 2025
Good service. Good technicians. Great communications throughout the maintenance/repair process. I will return to this service center. Good technicians. Great communications throughout the maintenance/repair process. I will return to this service center. More
by iam4osu
Employees Worked With
Krystal Gipson
July 05, 2025
I love this dealership. The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat y The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat you like family. More
by ceiti.johnson
July 04, 2025
They lived up to there word. I wanted a vehicle they were having shipped in. They gave me a price and I said I wanted it when it arrived. Offered to give $$ to hold it but the I wanted a vehicle they were having shipped in. They gave me a price and I said I wanted it when it arrived. Offered to give $$ to hold it but they said my name is on it no deposit needed. Vehicle arrived and the discounts where not as good but they lived up to the original price offer. More
by Koelemon
Employees Worked With
July 04, 2025
Very helpful and answered all my questions. The transaction went fast with explanation of each paperwork I had to sign. I would recommend agency to all my friends. The transaction went fast with explanation of each paperwork I had to sign. I would recommend agency to all my friends. More
by SHAFFERCAROLE
Employees Worked With
July 04, 2025
Sales: With the purchase of my new GMC Sierra, Karen Pattison was very helpful from the beginning. I made an appointment to come look at the truck. She was ready when I arrived. She gave me the prelimin Pattison was very helpful from the beginning. I made an appointment to come look at the truck. She was ready when I arrived. She gave me the preliminary numbers and explained everything in detail. She reserved the truck for me. And just a few days we were finalizing the deal. After signing all papers, she spent the next 2 hours showing all the new advancements. She even followed up after a few days to make sure everything was ok. Lots of thanks to Karen for taking the time through the whole process. More
by drygulchranch401
Employees Worked With
July 03, 2025
I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is outstanding. Fair price for work performed; and the work is always totally complete and thorough, leaving you with no doubt or misgivings. The service department and all the persons working in it our outstanding, pleasant and willing to explain the work that needs to be done. It's performed in an efficient and timely manner. More
by o4nutmeg
