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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,570 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,570 reviews
June 01, 2025
Every time I need service work I bring it to James Woods because I’m always satisfied with the service and turnaround time, great customer service. because I’m always satisfied with the service and turnaround time, great customer service. More
by CRITTENDENRACIN
Verified Customer
May 31, 2025
Very pleasant experience once again! No hassle with anything and I’ll be referring friends and family No hassle with anything and I’ll be referring friends and family More
by kenneth.southard1
May 31, 2025
Drew was very helpful and super friendly. He made this the best car buying experience we’ve ever had. Highly recommend Drew for your next car purchase. He made this the best car buying experience we’ve ever had. Highly recommend Drew for your next car purchase. More
by hookedupfishing67
Employees Worked With
May 31, 2025
Wouldn’t dream of using another dealership, every part of James Woods has been a part of my family for years James Woods has been a part of my family for years More
by deroy9802
Employees Worked With
May 31, 2025
We have bought 3 trucks from this dealership and every single time it has be an amazing experience. We have always worked with Tyler Mayfield, he is by far the best salesman we have ever worked with. On t single time it has be an amazing experience. We have always worked with Tyler Mayfield, he is by far the best salesman we have ever worked with. On this last truck we worked with Tyler & Marty, Marty is also an awesome salesman. anytime we have worked with them there has never been any pressure on trying to make a deal. these guys have always gone above & beyond to make sure that we get what we are looking for. also worked with Ruben on the financing, all 3 times we have bought a truck from them Ruben has done the finical paperwork. he is also an awesome man to work with.... More
by weaver-kd
May 31, 2025
We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service department are outstanding, dependable and trustworthy. We will continue doing business, only with James Wood Motors in Decatur, Texas. We highly recommend you do business with them! More
by robcox15
Employees Worked With
Other Employees :
Thomas Lynch
May 30, 2025
Jennifer did an outstanding job managing and coordinating the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. More
by TCROSSNO
Employees Worked With
May 30, 2025
I had great communication with Chris who helped my wife and I purchase a used car. The entire process was very easy and we were out the door pretty quickly. Would recommend this dealer based on pricing and and I purchase a used car. The entire process was very easy and we were out the door pretty quickly. Would recommend this dealer based on pricing and service. More
by ddstout23
Employees Worked With
May 30, 2025
Wonderful experience dealing with our sales man who made us feel welcomed. Very happy with our purchase and would recommend the dealership to anyone. us feel welcomed. Very happy with our purchase and would recommend the dealership to anyone. More
by rivastx82
Employees Worked With
