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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,053 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,053 reviews
November 07, 2025
Have a high regard for James Wood Service built over 20 years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they treat me with that attitude. Essentially I guess its the trust for the job to be done right and as economically as possible every time. Long term care and present needs continue to be met every time. More
by EVANGELISTWAYNEHUDSON
Verified Customer
November 07, 2025
I received perfect service from Rocco and Tyler Mayfield on my new 2026 Z71 Tahoe. on my new 2026 Z71 Tahoe. More
by TYE.RAMBO
Employees Worked With
November 07, 2025
Service wait was as expected 1hr and communication with advisor good. Will be returning to James Woods for future service advisor good. Will be returning to James Woods for future service More
by mark.hilderbrand
Employees Worked With
November 07, 2025
Chris gave me great service on a used truck purchase. I will defenatly buy from you in the futre I will defenatly buy from you in the futre More
by cmccoy504
Employees Worked With
November 07, 2025
Pleasant atmosphere. Employees try their best to make your experience as nice as possible and keep you informed on the progress on your vehicle. They have corrected issue Employees try their best to make your experience as nice as possible and keep you informed on the progress on your vehicle. They have corrected issues when they occurred and I greatly appreciate that. More
by MIGAMOORE
Employees Worked With
November 07, 2025
The service was friendly and professional enough that I drive five and a half hours to get my vehicle. Very competitive pricing as well. drive five and a half hours to get my vehicle. Very competitive pricing as well. More
by terry.dennis1017
Employees Worked With
November 06, 2025
The entire staff did an incredible job including owner Raymond Woods They made purchasing my new Corvette easy and at a very good price! Not only that but over the last 2 weeks I’ve received multiple cal Raymond Woods They made purchasing my new Corvette easy and at a very good price! Not only that but over the last 2 weeks I’ve received multiple calls thanking me for the business and asking if I had any questions or needed anything at all! Even received a call from the owner! I believe they truly care about their customers and I highly recommend everyone give them a chance to earn your business! I’m sure I will return for any future car/truck purchases More
by ckbailey1114
November 06, 2025
I am pleased with the service but have an issue with agents advising that I need break pads and filters when they aren’t needed. I declined the service and checked and replaced the parts in question. Wh agents advising that I need break pads and filters when they aren’t needed. I declined the service and checked and replaced the parts in question. When completed I returned to your dealership and showed the service mgr the parts I had replaced. He concurred that the air filter was good and while worn the break pads were not excessively worn. While there I showed him a scratch on the rear passenger side quarter panel. He advised me that they would make good and repair. Since then the damage has been repaired to my satisfaction. Overall I have been pleased with James Wood Chev and Hyn service. More
by ROYYANT
Employees Worked With
November 06, 2025
Tyler Glaros and Jeff Morris took excellent care of me with my purchase. Thank You with my purchase. Thank You More
by bettyboopshots
