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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,380 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,380 reviews

May 02, 2025

A great dealership to do business with I highly reccomend James Wood Motors for your new car purchase. More

by coachkronenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your recommendation of James Wood Chevrolet Buick GMC Decatur for new car purchases. We're glad you had a great experience with us and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 02, 2025

Answered all our questions! They were very friendly and helpful. Took great care of us and our wants More

by pamswilliams57
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Pam! We're thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide friendly and helpful service, and we're glad we could meet your needs. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 01, 2025

Landon worked very hard to find exactly what I wanted. He went over and above what I have expected to find my car. More

by murphyrobertr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Landon went above and beyond to help you find the perfect car. At James Wood Chevrolet Buick GMC Decatur, we strive to provide exceptional service and it’s great to know we met your expectations. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 01, 2025

Our experience buying a new car at James Wood dealership was beyond excellent. Our salesman Hunter Helm was very courteous and professional and made our buying experience successful in finding the right ca More

by dwilliams3w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We are thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was excellent and that Hunter provided you with courteous and professional service. It's great to know that our finance team was able to help you find a price that worked for you. We truly appreciate your recommendation and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2025

James Wood GMC service department is amazing. Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what n More

by poorehouse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our service department at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that Shawn and our team provided knowledgeable and friendly service during your visit. It's our goal to ensure every customer feels valued and informed. We look forward to taking great care of your truck for all your future oil changes and repairs. Thank you for choosing us! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 30, 2025

Clay was amazing and handled everything very quickly. I would defiantly return to purchase another truck. More

by wcross0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful feedback! We're thrilled to hear that Clay provided you with exceptional service and handled your purchase efficiently. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next truck. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2025

Print and fast service that fulfilled our needs clean and friendly staff assisted us in a timely manner. More

by rdg4955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur provided you with fast and friendly service that met your needs. We truly appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 30, 2025

Excellent + dealership in sales and service. Excellent + dealership in sales and service. Excellent + dealership in sales and service. More

by OAS41A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your glowing review! We truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and are thrilled to hear that you had a great experience in both sales and service. We look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2025

Crystal was very thorough and got us in an out in a day like she told me! More

by CHOPKINS026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Crystal provided you with thorough and efficient service, getting you in and out in a day as promised. We truly appreciate your feedback. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

Lanny always goes above and beyond! ! It is always a pleasure in finance as well, quick and efficient! More

by joyoffner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch **********
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback, Joy! We're so glad Lanny continues to go above and beyond for you at James Wood Chevrolet Buick GMC Decatur. It's great to hear that the finance process was quick and efficient. We always appreciate your business and look forward to welcoming you back again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com