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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,400 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,400 reviews
March 18, 2025
Landon is responsible for giving me the absolute BEST buying experience ever. That is saying something considering I purchase new vehicles about every 6 - 12 months. buying experience ever. That is saying something considering I purchase new vehicles about every 6 - 12 months. More
by chuckjr0
Verified CustomerEmployees Worked With
March 18, 2025
Great place to buy a truck Steve fisher is an excellent salesman He makes the process easy salesman He makes the process easy More
by boazupholstery
Employees Worked With
March 17, 2025
Tried to give them several chances to make things right and just kept making things worse. You are losing a once a month oil service, other service work needed and us purchasing anymore vehicles there and just kept making things worse. You are losing a once a month oil service, other service work needed and us purchasing anymore vehicles there More
by roger1595
March 17, 2025
My family and I have used James Wood Motors for years and from sales to service they have always gone above and beyond. from sales to service they have always gone above and beyond. More
by Rice
Employees Worked With
March 17, 2025
Clay did a great job listening to our wants and needs and made a suggestion that was the perfect fit for our family. I appreciate the laid back atmosphere and straight forward way of doing business. made a suggestion that was the perfect fit for our family. I appreciate the laid back atmosphere and straight forward way of doing business. More
by whughes2426
Employees Worked With
March 16, 2025
We were very pleased with our experience at James Wood in Decatur. Our salesman, Mike Wheat was exceptional and accommodating when we needed to reschedule our appointment for vehicle pickup. Will shop here a Decatur. Our salesman, Mike Wheat was exceptional and accommodating when we needed to reschedule our appointment for vehicle pickup. Will shop here again in the future! More
by kecia.aw
Employees Worked With
March 16, 2025
Check out was rude when told points were being used for part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explain part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explaining and what was needed to use points. More
by ASHLEYNICHOLE_87
Employees Worked With
March 15, 2025
Great customer service and very fair pricing. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. More
by jkev99
Employees Worked With
Lanny Loesch.
March 15, 2025
Randy Williams is a great salesman, very honest and easy to work with. Very pleased with the all that work at James Wood GMC!! to work with. Very pleased with the all that work at James Wood GMC!! More
by jameshuckaby82
Employees Worked With
March 15, 2025
Zach was able to get my car in quick and check out all I mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and I was able to get on the road seamlessly. All work was performed while I was at work. It’s nice to have a team that you trust when you’re dealing with a vehicle that’s such a huge part of everyday life. Thanks guys! More
by BROOKLYNN.STAPLETON
