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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,620 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,620 reviews

April 23, 2025

Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2025

The service department was a little slow when attaching a bug shield. But, they did a good job. More

by LADYTRAFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your understanding regarding the wait time while our service team attached the bug shield. We're glad to hear that you were happy with the job they did. We strive to improve our efficiency and service at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 22, 2025

The staff was professional, friendly and fair. They showed me some openings. I'm very play with my new pickup. The service department was helpful. I priced the pickle at 4 dealership and JW gave m More

by KASHAFFER15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at James Wood Chevrolet Buick GMC Decatur to be professional, friendly, and fair. It’s great to know you’re pleased with your new pickup and that our service department was able to assist you effectively. We pride ourselves on offering the best deals and are happy that you found that with us. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 22, 2025

Sales personnel were friendly, accomodating and professional. I appreciate being able to bring my dog with me and the process was fast enough I was able to drive back home to Houston the same day More

by barelytedi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
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Apr 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. We're glad our friendly staff could accommodate you and your dog, and that you had a smooth and fast process. We appreciate your feedback and look forward to serving you again in the future! Safe travels back to Houston! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 22, 2025

Our salesman, Clay Estes, was a tend to business guy. I appreciate doing business that way. Thanks so much, job well done. More

by brian.brock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Brian! We're thrilled to hear that Clay provided you with such great service at James Wood Chevrolet Buick GMC Decatur. We appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 21, 2025

Ricky Delgado was the salesman and he was awesome. Super nice, knowledgeable, and easy to work with. The whole process was easy and pretty quick. Will be back to buy again! More

by colten768
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Ricky provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that you found the process easy and quick. We look forward to seeing you again for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 21, 2025

We have collectively bought 4 trucks from Clay Estes he goes above and beyond to make sure we are taken care of. Very pleased with our trucks and will be back for more. Latest is a 2025 SLT 3500 dually ab More

by SCOTT@GANSKEPLUMBING.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you have had such a positive experience with Clay Estes at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to know that you’re loving your new 2025 SLT 3500 dually. We truly appreciate your loyalty and look forward to assisting you again in the future! Enjoy your trucks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 20, 2025

Christopher was great to work with making our purchase a pleasant experience. We were happen with our trade in value and of course the purchase value. More

by beccav
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Filine
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know you were happy with both your trade-in value and the purchase value. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

This was a great dealership to do business with I would absolutely return for another purchase. More

by asmustang2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to assisting you with your next purchase. Safe travels until we see you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Granger
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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