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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,575 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,575 reviews

April 05, 2025

Very professional, easy and smooth to work with. Made business easy and even delivered to me. More

by ty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found working with us at James Wood Chevrolet Buick GMC Decatur to be professional and smooth. It’s great to know our delivery service made things even easier for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

We like doing business with James Woods Motor. The people are very friendly and helpful. We love the new car we bought and thanks to Randy and Cary Williams. More

by sherilclaborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Sheril! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur and that you love your new car. We appreciate your kind words about Randy and Cary, and we're here to help whenever you need us. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

The dealership was very helpful, found the truck I wanted and made the process very easy. More

by cwconaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to help you find the truck you wanted and make your experience easy. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

I had a great salesman Kathy Spurgeon. Very patient and low pressure experience. Finance department was great and made it quick and easy. More

by thomasstll4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Thomas! We're thrilled to hear that you had a great experience with Kathy and our finance department at James Wood Chevrolet Buick GMC Decatur. We strive to make the car-buying process as smooth and enjoyable as possible. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2025

Had Ricky Delgado as my sales man. Very professional. Answered all our questions and also made it easy to fix the windshield in our vehicle that we bought More

by johnbixler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with Ricky at James Wood Chevrolet Buick GMC Decatur. We're always here to provide professional assistance and ensure your vehicle needs are met smoothly. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2025

Jennifer did a great job. Got me a quote quick. In and out in 15 minutes More

by TCROSSNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We're thrilled to hear that you had a great experience and that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you quickly. We appreciate your feedback and look forward to seeing you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 03, 2025

Rocco is awesome. Very professional and knowledgeable. Made car buying a great experience. In and out with new truck in less than two hours. More

by lhayes654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had a great car buying experience at James Wood Chevrolet Buick GMC Decatur and that our team, especially Rocco, was able to assist you efficiently. Enjoy your new truck, and we look forward to seeing you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 02, 2025

I’m very pleased with the work done to fix the recall start to finish More

by copperheadrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with the work done to fix the recall at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 02, 2025

it took 4 hours before i got a call back to make appointment the service was great More

by D.GOBER371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I appreciate your feedback regarding the callback time, and I'm glad to hear that you found the service to be great at James Wood Chevrolet Buick GMC Decatur. If you have any more concerns or suggestions, please feel free to reach out to us. I look forward to serving you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 01, 2025

Would recommend them to all my friends and family for any of their vehicle needs More

by ourmission.hvac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your recommendation and are delighted to hear that you would suggest James Wood Chevrolet Buick GMC Decatur to your friends and family. We look forward to assisting you again in the future for any of your vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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