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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,962 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,962 reviews

August 03, 2025

They were extremely helpful with information about the vehicle. They provided everything I needed to finish the deal. Very professional and thoughtful throughout the buying process. More

by joewoolsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis and Marty
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Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Joe! I'm thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be helpful and professional during your vehicle purchase. We strive to provide all the information our customers need to ensure a smooth buying experience. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2025

Never an issue with getting service for my GMC Yukon, easy scheduling, fast easy drop off, ready when promised. More

by BEV.E.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Bev! I'm delighted to hear that you have consistently had a positive experience with the service for your GMC Yukon at James Wood Chevrolet Buick GMC Decatur. Our team strives to make scheduling and drop-off as smooth as possible. We appreciate your trust in us and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 03, 2025

Very easy to deal with. My salesman was always responsive to my requests and always had a quick response More

by gmaddox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm glad to hear that your experience at James Wood Chevrolet Buick GMC Decatur was smooth and that our salesman was attentive and responsive to your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 02, 2025

My service was perfect! They fixed my car in a minimum time. Very courteous and even took me home when I left the vehicle. More

by SIPES.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Sharon! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was perfect and that our team took such good care of you. It's fantastic to know we had you back on the road quickly and that the courtesy ride was appreciated. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 02, 2025

I love this dealership! They have a great selection of vehicles to choose from and Drew was very knowledgeable! He knew exactly what we wanted and found our dream vehicle! W More

by shelton112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Shelton! We're thrilled to hear that you love James Wood Chevrolet Buick GMC Decatur and had a great experience finding your dream vehicle with Drew. We appreciate your support and look forward to assisting you again when you're ready for your next new vehicle! Safe travels and enjoy your ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

Everyone was friendly and we had a comfortable place to wait for our service to be completed. We experienced no problems with our service appointment. More

by DKLEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
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Aug 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am glad to hear that you found everyone at James Wood Chevrolet Buick GMC Decatur to be friendly and that you had a comfortable experience while waiting for your service. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 01, 2025

I buy all my vehicles from James Wood Motors and I don’t even live in Texas. Chad and the crew there in Decatur are just great people and they’re very easy to work with. They make the process of buying a ve More

by Ty McFarland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Ty! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, even from outside Texas. It's great to hear that Chad and our team have made your vehicle buying experience effortless and trustworthy. We look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 31, 2025

They did a great job getting my truck fixed and getting me back on the road. More

by TOHDVM03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that we could get your truck fixed promptly and safely return you to the road. At James Wood Chevrolet Buick GMC Decatur, providing excellent service is our priority. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 31, 2025

They were quick and very nice. Customer service is great. and very friendly.i give James woods and Shawn a big gold star More

by bgrass322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be quick, nice, and friendly, especially Shawn. Your kind words mean a lot to us. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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