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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,618 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,618 reviews
May 08, 2023
Buying a new car can sometimes be a difficult endeavor. However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommo However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommodating. Trey, the sales manager, was the same. No hiccups whatsoever More
by slohiony
Verified CustomerEmployees Worked With
Shelly
May 08, 2023
I was very happy from start to finish with the way I was treated and Misty went above and beyond to answer all questions and get just what we wanted treated and Misty went above and beyond to answer all questions and get just what we wanted More
by mwharbin1
Employees Worked With
Misty Dyson
May 07, 2023
Friendly, knowledgeable, patient, accommodating. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. More
by SAVERSANDY
Employees Worked With
May 07, 2023
Great service department. Communication was exceptional! Service writer was very informative and explained all the services performed. Communication was exceptional! Service writer was very informative and explained all the services performed. More
by JKOLB
Employees Worked With
Service Department
May 06, 2023
Great place great people awesome service People body shop really makes your car look brand new and make ready is great too really makes your car look brand new and make ready is great too More
by CLUNTRYHOSS
May 06, 2023
Very helpful from the purchase to the delivery of the 2 trucks we have purchased trucks we have purchased More
by aj72185
Employees Worked With
May 06, 2023
Ricky was fantastic did exactly what he said he would do and on my timeframe. Hard to find good customer service hese days . and on my timeframe. Hard to find good customer service hese days . More
by chris.cm3services
Employees Worked With
May 06, 2023
Awesome experience. We aways feel well taken care of. Treated like part of a community not as a sales target. We aways feel well taken care of. Treated like part of a community not as a sales target. More
by SCOTT.STUTHEIT
