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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,550 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,550 reviews
March 15, 2025
Randy Williams is a great salesman, very honest and easy to work with. Very pleased with the all that work at James Wood GMC!! to work with. Very pleased with the all that work at James Wood GMC!! More
by jameshuckaby82
Verified CustomerEmployees Worked With
March 15, 2025
Zach was able to get my car in quick and check out all I mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and I was able to get on the road seamlessly. All work was performed while I was at work. It’s nice to have a team that you trust when you’re dealing with a vehicle that’s such a huge part of everyday life. Thanks guys! More
by BROOKLYNN.STAPLETON
March 15, 2025
All staff were helpful and seam to go out of their way to help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was u help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was unseen at the time of purchase wich was taken care of without any dispute once brought to Ricky's attention. He kept in constant contact to insure that the process was handled as quickly as possible. The finance department took their time with us and explaining things as we went along. All in all I would, and will, go back to James Wood. More
by tatedean65
March 14, 2025
Jeff morris was the best car salesman I’ve ever dealt with In all my years buying vehicles with In all my years buying vehicles More
by Jacob Hoffman
Employees Worked With
March 14, 2025
Honestly the whole process was probably the best experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. More
by rob7480
Employees Worked With
March 14, 2025
I had an amazing purchase experience with the Decatur dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It w dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It was a pleasure doing business with you guys. I highly recommend asking for Randy, Brandt, Rocco, or Drew when visiting James Wood Chevrolet Buick GMC in Decatur! James Wood Decatur....THANK YOU!!! More
by glkendall01
March 14, 2025
Very satisfied with the purchase of my new vehicle. I drove from San Antonio to Dallas to complete the transaction, and everything either met or exceeded my expectations. From locating the vehicle at I drove from San Antonio to Dallas to complete the transaction, and everything either met or exceeded my expectations. From locating the vehicle at another dealership and arranging it transfer, to the smooth process, everything was perfect. Clay Estes was exceptionally helpful and continues to follow up with me. More
by nn7w
March 14, 2025
Best place to buy a vehicle. The only place we purchase one. Great service department and sales department. The only place we purchase one. Great service department and sales department. More
by RRWILLIAMS62
March 14, 2025
He was excellent. Very understanding of what we wanted. I was a very good experience. Very understanding of what we wanted. I was a very good experience. More
by matpeot1
Employees Worked With
March 14, 2025
Excellent experience! Easiest, hassle free vehicle purchase ever. We highly recommend Mike Wheat. He will do you right! Easiest, hassle free vehicle purchase ever. We highly recommend Mike Wheat. He will do you right! More
by Kevin
Employees Worked With
