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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,615 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,615 reviews
March 15, 2025
Great customer service and very fair pricing. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. More
by jkev99
Verified CustomerEmployees Worked With
Lanny Loesch.
March 14, 2025
Very satisfied with the purchase of my new vehicle. I drove from San Antonio to Dallas to complete the transaction, and everything either met or exceeded my expectations. From locating the vehicle at I drove from San Antonio to Dallas to complete the transaction, and everything either met or exceeded my expectations. From locating the vehicle at another dealership and arranging it transfer, to the smooth process, everything was perfect. Clay Estes was exceptionally helpful and continues to follow up with me. More
by nn7w
March 14, 2025
Excellent experience! Easiest, hassle free vehicle purchase ever. We highly recommend Mike Wheat. He will do you right! Easiest, hassle free vehicle purchase ever. We highly recommend Mike Wheat. He will do you right! More
by Kevin
Employees Worked With
March 14, 2025
Honestly the whole process was probably the best experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. More
by rob7480
Employees Worked With
March 14, 2025
I had an amazing purchase experience with the Decatur dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It w dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It was a pleasure doing business with you guys. I highly recommend asking for Randy, Brandt, Rocco, or Drew when visiting James Wood Chevrolet Buick GMC in Decatur! James Wood Decatur....THANK YOU!!! More
by glkendall01
March 14, 2025
I am from New Mexico and I called Clay Estes as I have heard that he was great and would not give me the run around. I am so glad I did, it was a wonderful experience. I was flying in to DFW and he had a heard that he was great and would not give me the run around. I am so glad I did, it was a wonderful experience. I was flying in to DFW and he had a driver pick us up and had all the paperwork ready so I could return home that day. Everything went exactly on schedule and I was on the road. There were several other folks that helped that I dont remember their names. The entire crew was great. Thanks a million to all involved and expecially Clay who put it all togeather!!!! Ill be back in the future! Dave Richards More
by pjprst
Employees Worked With
March 14, 2025
He was excellent. Very understanding of what we wanted. I was a very good experience. Very understanding of what we wanted. I was a very good experience. More
by matpeot1
Employees Worked With
March 14, 2025
Jeff morris was the best car salesman I’ve ever dealt with In all my years buying vehicles with In all my years buying vehicles More
by Jacob Hoffman
Employees Worked With
March 14, 2025
Best place to buy a vehicle. The only place we purchase one. Great service department and sales department. The only place we purchase one. Great service department and sales department. More
by RRWILLIAMS62
March 13, 2025
Andrew was very kind and very patient with us, he was a great sales person. great sales person. More
by alicfl26
Employees Worked With
