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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,617 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,617 reviews
March 10, 2025
Jeff always does a good job handling my needs. The service department has always been great to work with. The service department has always been great to work with. More
by bvandiver
Verified Customer
March 10, 2025
James Wood Body Shop provided excellent service, delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficie delivering high-quality repairs with great attention to detail. The staff was professional, knowledgeable, and ensured the work was completed efficiently. However, they do charge an additional fee for credit card transactions, which is something to keep in mind when making payments. Overall, their workmanship and customer service make them a reliable choice for auto body repairs. More
by pinal
March 10, 2025
I visited to get a price for my 25 year old Chevy PU. I decided to see what the prices were on a SUV on the used lot. We were treated great by everyone that we had contact with. It was late Saturday afte I decided to see what the prices were on a SUV on the used lot. We were treated great by everyone that we had contact with. It was late Saturday afternoon, I ended up purchasing a used vehicle and it kept the salesman and finance officer after closing time. I was very pleased with our service. I plan to have our vehicle serviced by James Wood also. I highly recommend this dealership. More
by STEVE.FORGEY17
March 10, 2025
Clay Estes, and Tyler Mayfield are always a pleasure to work with. The process was smooth, the communication was consistent, and the hospitality was top notch. The trade in of my previous vehicle was of fa work with. The process was smooth, the communication was consistent, and the hospitality was top notch. The trade in of my previous vehicle was of fair value. Lifetime customer here to James Wood. More
by Chacon49
March 09, 2025
The repairs were completed on schedule and at the price quoted. Bryan was very helpful and friendly. Would definitely recommend him and will use this dealership for all my needs. quoted. Bryan was very helpful and friendly. Would definitely recommend him and will use this dealership for all my needs. More
by jmercer703
Employees Worked With
March 09, 2025
This visit was to correct two recalls and oil/lube/filter. Chassis was not greased. oil/lube/filter. Chassis was not greased. More
by gsltexas61
Employees Worked With
March 09, 2025
We had a great experience with the purchase of our Denali. The dealership and Andrew were very transparent with everything. I would definitely recommend purchasing from James Wood GMC. Just wish you Denali. The dealership and Andrew were very transparent with everything. I would definitely recommend purchasing from James Wood GMC. Just wish you offered Saturday service hours for oil changes. More
by SREIB0709
Employees Worked With
March 09, 2025
Krystal is the best service writer ever. If ya need anything for your vehicle maintenance at James Woods in Decatur call Krystal! If ya need anything for your vehicle maintenance at James Woods in Decatur call Krystal! More
by JHOLIFIELD
Employees Worked With
March 08, 2025
Found our truck online. The process was handled extremely well by Landon East. He was very responsive and answered my questions quickly. The process was handled extremely well by Landon East. He was very responsive and answered my questions quickly. More
by GSHAFFER3
Employees Worked With
March 08, 2025
The service is usually great but my last visit wasn’t, the tech didn’t pay attention to what I was expecting the tech didn’t pay attention to what I was expecting More
by charlie.east74
Employees Worked With
