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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,620 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,620 reviews

March 04, 2025

We always use Shawn Hooe, he is always willing to help us! Thank you for your service. More

by JUDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Shawn has been helpful during your visits to James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 04, 2025

We purchased a pre-owned traverse from James Woods and brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in More

by scott@northtarrant.org
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your pre-owned Traverse at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Krystal provided exceptional service and ensured everything was completed promptly. We appreciate your feedback and look forward to seeing you again for your future service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 03, 2025

Andrew was phenomenal and super genuine! You could tell he really cared and did everything he could to make truck buying a great experience!!! Truly the best!!! More

by rosagosnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Andrew, for your fantastic review! We’re thrilled to hear that you had such a great experience with us at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know that Andrew made your truck buying process enjoyable and that you felt genuinely cared for. We appreciate your kind words and hope to see you again soon for any of your vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

Salesman Mike Wheat was knowledgeable on the truck I was looking for and if there was a question he looked it up. I feel like he gave me a fair deal and would recommend him to anyone looking to purchase a v More

by glenda1259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financing department
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Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Mike Wheat provided you with excellent service while you were searching for your truck. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our knowledgeable team and fair deals. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

Clay was a great salesman! Low pressure, thorough and very attentive. He get is contact with me the entire time! More

by kgrewing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Clay at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide low-pressure and attentive service, and it's wonderful to know that you felt supported throughout the process. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

Derek and everyone else at James Wood were fantastic to work with. They made the process easy. More

by jay bearden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that our team made the process easy for you. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

The sales experience has always been excellent 99% of everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. More

by c.hadayia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're thrilled to hear that your sales experience at James Wood Chevrolet Buick GMC Decatur has been excellent and that our team has made a positive impression. We appreciate your kind words and look forward to serving you again in the future. Your support means a lot to us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

All three, Cathy Spurgeon, Coalby Graham & Maxter Cooper were a pleasure to deal with; very knowledgeable, professional, great attitude. Have dealt with many dealers, none like yours. Rated 20 on a 10 sca More

by mldeeter1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter Cooper
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Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that Cathy, Coalby, and Maxter provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. Your kind words about their knowledge, professionalism, and great attitudes mean a lot to us. We strive to be different from other dealers, and it’s wonderful to know we succeeded with you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 02, 2025

Well the trade is very bad because it is very low price to sell which is not fair for us to sell old suv for low price. Higher payment months for new suv. Sound like they want to more money. Still not fair More

by bentleywoodworking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We understand your concerns regarding the trade-in value and the financing options for your new SUV. Your feedback is important, and we are committed to providing fair pricing for our customers. We encourage you to contact James Wood Chevrolet Buick GMC Decatur directly so we can further address your concerns and work towards a solution. Thank you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 01, 2025

James Wood always provides great service! That’s one of the reasons we keep coming back to them to purchase all our vehicles. More

by BRYONCASSETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Your loyalty means a lot to us, and we look forward to helping you with your future vehicle purchases! Please come back and see us anytime. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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