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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,896 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,896 reviews
September 11, 2025
Karen was wonderful! She was very detailed and informative. Knew the answer to every question I had! She was very detailed and informative. Knew the answer to every question I had! More
by robert.vilbig28
Verified CustomerEmployees Worked With
September 10, 2025
dason was great thru the whole process, from ordering parts to the completion of the repair parts to the completion of the repair More
by PLEIJA
Employees Worked With
September 10, 2025
Awesome professional staff. Kind, polite, made our truck purchase comfortable and relaxed and a great deal.Totaly satisfied. Been to multiple dealers and then ready to give up. Kind, polite, made our truck purchase comfortable and relaxed and a great deal.Totaly satisfied. Been to multiple dealers and then ready to give up. Remembered our two kids bought their cars from Drew and JW’s. We went and had a great experience from walking on lot to Driving off lot in new truck. Very Highly Recommend. More
by sone63
September 10, 2025
Clay was great to work with. He gave us the right information and space to make an informed decision. He explained everything fully and had everything ready to go for us when w He gave us the right information and space to make an informed decision. He explained everything fully and had everything ready to go for us when we arrived to make the purchase. More
by jchristian79
Employees Worked With
September 09, 2025
Karen has always taken very good care of us here at victory fleet service. We are very happy. victory fleet service. We are very happy. More
by jerrysr
Employees Worked With
September 09, 2025
Rocco was so helpful from start to finish and was super polite and respectful. Everyone from James woods was helpful and respectful polite and respectful. Everyone from James woods was helpful and respectful More
by amber.harshman
Employees Worked With
September 08, 2025
Cathy was very helpful and a true professional. Very friendly and knowledgeable. The truck was excellently detailed. I will definitely buy from Cathy and James Wood on my next purchase!! Very friendly and knowledgeable. The truck was excellently detailed. I will definitely buy from Cathy and James Wood on my next purchase!! More
by larryjones0525
Employees Worked With
September 08, 2025
Polite, excellent updates, showed customer care, met all expectations, represented Jane’s Wood Dealership by taking ownership for customers expectations, represented Jane’s Wood Dealership by taking ownership for customers More
by jdrich83
Employees Worked With
Other Employees :
Madesta (excellent employee)
September 08, 2025
From my first call to driving my new truck off the lot, the experience was very good. I had been attracted to offers advertised by other dealers that ended up being smoke and mirrors. Drew and the dealersh the experience was very good. I had been attracted to offers advertised by other dealers that ended up being smoke and mirrors. Drew and the dealership offered competitive pricing and honest dialogue. More
by swardfight
September 08, 2025
Dason in the service department is top knock. This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are alway This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are always friendly and knowledgeable. Its a great place to go. More
by carlosu300tx
