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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,384 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,384 reviews
December 02, 2024
Fast service and the staff was very courteous. Waiting area was nice and clean too. Waiting area was nice and clean too. More
by MIKEM34
Verified CustomerEmployees Worked With
December 02, 2024
Krystal Gipson is the best ! She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. More
by donaldm1
Employees Worked With
December 02, 2024
Very clean and neat. The service department is always helpful and friendly. Never pressured to buy or do more. The service department is always helpful and friendly. Never pressured to buy or do more. More
by RRGUNNER
Employees Worked With
December 02, 2024
This is the first time I have bought a second car from the same dealer and same salesman…this reflects on how they treated me and sold me a car at a reasonable price. Their service department is top-notc the same dealer and same salesman…this reflects on how they treated me and sold me a car at a reasonable price. Their service department is top-notch also. More
by doebro
December 02, 2024
Bought my second vehicle from James Wood Hyundai Motors. Been doing business with this dealership for years. Sales Rep Andrew Belden was helpful and spent a lot of time with me even making himself available Been doing business with this dealership for years. Sales Rep Andrew Belden was helpful and spent a lot of time with me even making himself available after the sale if I needed anything. Brad Bunch also was helpful explaining technical issues with Hyundai Blue Link and offering me a refund concerning a misunderstanding about a product. I also use James Wood Hyundai service department for most if not all my maintenance and service needs. They seem to be a honest well meaning bunch of folks. More
by landphw
Employees Worked With
December 02, 2024
Steve Frazier is marvelous. And the rest of team was helpful and professional . I will definitely recommend James Wood Decatur! And the rest of team was helpful and professional . I will definitely recommend James Wood Decatur! More
by keeneyjpr
December 02, 2024
Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy he always does , I've been coming to James woods for many years and Shawn is my go to guy More
by SHAKEY6959
Employees Worked With
December 01, 2024
Very helpful and transparent during the entire deal process. Was patient and not pushy. I came from out of town and it was exactly what they promised when I got to the dealership process. Was patient and not pushy. I came from out of town and it was exactly what they promised when I got to the dealership More
by travisc413
Employees Worked With
December 01, 2024
I do not want to make a comment. Why is this mandatory for review of the service? Why is this mandatory for review of the service? More
by klt0001
Employees Worked With
December 01, 2024
Sean is the best. He kept me informed and advised me on the best repair options. He made a stressful situation less so. He kept me informed and advised me on the best repair options. He made a stressful situation less so. More
by gajojohnson
Employees Worked With
