Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,419 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,419 reviews
October 23, 2024
Great service; good relationship with the service manager. Loaner car was great! Bryan Stanley did a great job! manager. Loaner car was great! Bryan Stanley did a great job! More
by WES17
Verified CustomerEmployees Worked With
October 22, 2024
Great process in buying with none of the xxxxxxxx dealer add ons Even in the F& I office Called and spoke to Andrew, got the price, and guess what. After driving over an hour to get there the price was add ons Even in the F& I office Called and spoke to Andrew, got the price, and guess what. After driving over an hour to get there the price was exactly the same. Hard to find that kind of integrity today Already recommended to several friends and business associates More
by texas31006
Employees Worked With
October 22, 2024
Absolutely wonderful experience with Karen as always! Love how she makes the process seamless and enjoyable. Love how she makes the process seamless and enjoyable. More
by tabtallas
Employees Worked With
October 22, 2024
Tyler, did an amazing job! He had my 2024 Denali delivered to my business and brought the paper work to my front door. Great customer service and I would recommend for you to g He had my 2024 Denali delivered to my business and brought the paper work to my front door. Great customer service and I would recommend for you to go so, Tyler! More
by dealer12
Employees Worked With
October 22, 2024
Very good overall. Everyone is very accommodating and informative. Thank you for being there for the community. Everyone is very accommodating and informative. Thank you for being there for the community. More
by MADISONBARRIE1
Employees Worked With
October 21, 2024
Great experience! ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars m ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars many moons ago and have avoided dealerships for the last 20 years. I didn't want to play the games most dealers play. James Wood didn't play them. Straight forward, explained everything well, vehicle was priced right from the start, didn't push anything. Great people!! Highly recommend them if you are in the market for a car. More
by Dave Nielsen
Employees Worked With
October 21, 2024
Dropped my car off at 10am for a 3hr job and at 5pm the car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. More
by LARY1989
Employees Worked With
October 20, 2024
Great sales person. Very easy to deal with during the process. Great deal with great person Very easy to deal with during the process. Great deal with great person More
by doug_robertson
Employees Worked With
October 19, 2024
The service department at James Wood delivers exceptional service every time I’m there! Thank you. service every time I’m there! Thank you. More
by KG7723
Employees Worked With
