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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,615 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,615 reviews

November 18, 2024

The service tech was glad to do what I wanted done. Also had a nice stay in the waiting room. More

by keithpeppersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that our service tech was able to meet your needs and that you enjoyed your time in our waiting room. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service and a comfortable environment for our customers. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 18, 2024

I had the best experience with James Wood Motors! Purchased a 2023 Jeep Summit online and they made the whole process super easy and smooth! Great communication and would definitely recommend!!!! ⭐️ More

by wiebelhaustracie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lannie
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Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you had the best experience with James Wood Chevrolet Buick GMC Decatur while purchasing your 2023 Jeep Summit. It's great to know that our team made the process easy and that you appreciated the communication. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 18, 2024

Bryan Stanley was great as usual. Got recalls and service done at the same time. More

by MIKE.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re glad to hear that Bryan provided great service and that we could handle your recalls and service efficiently at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 18, 2024

We took our Yukon in for recall work and an update to the system. Always a good experience More

by Gayla.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We're glad to hear that your visit for the recall work and system update on your Yukon was a good one. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

I had a wonderful experience, easy doing business, great people & no hassle dealing. I greatly enjoyed working with sales rep Clay. More

by cdougelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Clay was able to make the process smooth and enjoyable for you. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

Drew was very friendly and straight forward. I believe he treated me far. He stayed late to show us the trucks we were looking at and was very patient. I will use Drew and James woods again. Tha More

by tman-35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Drew provided such a positive experience during your visit to James Wood Chevrolet Buick GMC Decatur. It's great to know that he was friendly and patient while showing you the trucks. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

I’ve enjoyed buying multiple vehicles from James Wood Decatur and our salesmen Clay Estes. More

by tylooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you've had a great experience buying multiple vehicles from James Wood Chevrolet Buick GMC Decatur. Clay is indeed a fantastic member of our team, and I'm glad he was able to assist you. I appreciate your loyalty and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

Drop off was easy, Brian was very kind and respectful. Oil change was done in a timely manner. More

by ASKJAG05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your feedback about your recent visit to James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that Brian provided you with kind and respectful service and that your oil change was completed promptly. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

No games, no gimmicks. Honest and straightforward from the beginning. Everything the vast majority of dealerships are not. 3rd vehicle purchase since 2014. That speaks for More

by mikeandsis45
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Short
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Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experiences at James Wood Chevrolet Buick GMC Decatur have been honest and straightforward. Your continued trust in us for your vehicle purchases means a lot. I'm also glad to know you appreciate our service department. I look forward to serving you again for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

First class service. Most impressed by team work and quality of service. Checkout was fast and accurate More

by GENE.VESTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you were impressed by our teamwork and the quality of service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your checkout experience was quick and accurate. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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