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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,619 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,619 reviews
October 04, 2024
Karen & Rubin were great to work with! I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. More
by Big Mike
Verified CustomerEmployees Worked With
October 04, 2024
Andrew was great! Very patient, great communication. Was even willing to help us on his day off. Very patient, great communication. Was even willing to help us on his day off. More
by tbrown610
Employees Worked With
October 04, 2024
Took freaking FOREVER! !!!! I let the service advisor know when I showed up that I would be waiting thinking it shouldn't take long for an oil change & software update. Boy !!!! I let the service advisor know when I showed up that I would be waiting thinking it shouldn't take long for an oil change & software update. Boy was I wrong…. At that point he could’ve told me what the wait was looking like so I could make other plans, but he didn’t… I had to ask after waiting for two hours when my truck would be ready and was told it would take another hour and a half for the recall/update. Again, after waiting another two more hours I text’d the service advisor asking how long it would be and didn’t even get a response back. I will say my truck was ready 5 minutes after I sent the text so maybe that’s why he didn’t respond, but after waiting that long a response would’ve been a nice courtesy. Or a courtesy wash…. More
by lou.davis
Employees Worked With
October 04, 2024
Drew and the team helped get us into exactly what I wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. More
by branabargar
Employees Worked With
October 04, 2024
Prompt and easy to work with. A pleasant experience. This was my second purchase here. A pleasant experience. This was my second purchase here. More
by dbreadman11
Employees Worked With
October 04, 2024
The best buying experience I have ever had the hole staff was courteous and very welcoming definitely a 10 out 10 was courteous and very welcoming definitely a 10 out 10 More
by twilliams2500
Employees Worked With
October 03, 2024
I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More
by brogan.richelle
Employees Worked With
October 02, 2024
Easy to deal with and I would go back or recommend them to any body. to any body. More
by spursnspeed
Employees Worked With
October 02, 2024
Have bought many vehicles over the last 20 years and this was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was th was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was the smoothest best car buying experience we've ever had. Thank you for all the hard work!!!! More
by beau.schultz
Employees Worked With
October 01, 2024
Bryan has always done a great job with keeping my vehicles in tip top shape. Definitely recommend James Wood Service department…. vehicles in tip top shape. Definitely recommend James Wood Service department…. More
by Happy buyer
