Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,625 reviews

September 21, 2024

This is a great dealership and Landon was a great salesman. 10/10 experience and would recommend anyone to this place and using Landon to buy their next vehicle. More

by tori.424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you had a 10/10 experience at James Wood Chevrolet Buick GMC Decatur. Landon will be pleased to know that you appreciated his assistance. We look forward to helping you or anyone you recommend with their next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024 -

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

September 20, 2024

Billy Balderas was great to work with on our purchase of 2 new vehicles this year. More

by 1959dms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience working with Billy on your purchase of two new vehicles at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate your business. I hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

Not the first time buying my vehicles from James woods! There is a reason I go back... More

by bilorge
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ward
Report | Print
Sep 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your vehicle purchases multiple times. Your loyalty means a lot to me, and I look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

Very focus on doing what they are set to do. No customer focus, just business objectives! More

by ferjb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. At James Wood Chevrolet Buick GMC Decatur, we strive to prioritize our customers and do everything in our power to take care of them as efficiently as possible. We understand how frustrating it is to have to wait for parts, especially those that are on back order. Rest assured that we will keep you updated and as soon as there is an ETA from the factory we will let you know. We look forward to getting your vehicle back on the road. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 19, 2024

Chad go us over to Mike and we had a great experience from start to finish! More

by bridgettemiller8388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience from start to finish at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide excellent service. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 19, 2024

Everyone was super helpful when purchasing my new Acadia. From Jeff helping with all the scheduling of shipped to the finance guy everything worked smoothly and efficiently. More

by sadiecason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience purchasing your new Acadia at James Wood Chevrolet Buick GMC Decatur was smooth and efficient. Our team, including Jeff, is dedicated to providing excellent service, and it's great to see their efforts recognized. I appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 18, 2024

Very knowledgeable and courteous. Enjoyed working with Bryan Stanley. Work was done on time and efficiently More

by JAMES.NEWKIRK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, James! I'm thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Bryan provided you with knowledgeable and courteous service, completing the work on time and efficiently. I appreciate your kind words and hope to assist you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 18, 2024

The loan process was amazing. The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no More

by terrichitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 18, 2024

Jeff Morris was the best salesman I have dealt with during all of the vehicles I have bought including RV's. Made me feel like I was dealing with a friend rather than a salesman. Same with Jeff in fi More

by KIF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your great experience with Jeff and our finance team at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide a friendly and supportive atmosphere for our customers. I look forward to seeing you for service and appreciate your trust in us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

1
...
91
92
93
...
263