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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,625 reviews
September 18, 2024
i have been a James Wood customer for 25 years for a reason, the people. this is my tenth vehicle from James wood i was most displeased with the financing this time, never before. i was quoted 5.9% int reason, the people. this is my tenth vehicle from James wood i was most displeased with the financing this time, never before. i was quoted 5.9% interest and when asked how i was paying for this i said GMAC (long time customer) by the time i got done it was 6.92% and Wells Fargo. what was my GM discount worth? nothing at this interest rate. More
by nick
Verified CustomerEmployees Worked With
September 17, 2024
They are very easy to work with. I felt like they listened to my needs and then found a way to meet them. Mike was honest and respectful. I never felt pressured or asked to go over m I felt like they listened to my needs and then found a way to meet them. Mike was honest and respectful. I never felt pressured or asked to go over my budget. In today’s climate they are a cut above. Would definitely recommend them. More
by j.lance.palmer
Employees Worked With
September 17, 2024
This is the second vehicle we have purchased through Derek Ward. He kept us informed on inventory and was easy to work with. He had to get the Equinox from the Denton store, but the entire transaction Derek Ward. He kept us informed on inventory and was easy to work with. He had to get the Equinox from the Denton store, but the entire transaction went smoothly. More
by coachrm3
Employees Worked With
September 16, 2024
Rocco was very knowledgeable, and personable, making me feel comfortable with my purchase. I highly recommend seeing Rocco for your vehicle needs. feel comfortable with my purchase. I highly recommend seeing Rocco for your vehicle needs. More
by dr.mark.jl
Employees Worked With
September 16, 2024
Randy was super helpful and made the process simple and enjoyable. Will definitely use this dealership again. enjoyable. Will definitely use this dealership again. More
by mfoster8928
Employees Worked With
September 16, 2024
I was very pleased with the available selection at James Woods and the salesman was very informative and helpful. The financial officer showed us available options and was also very informative. Everyone we Woods and the salesman was very informative and helpful. The financial officer showed us available options and was also very informative. Everyone we dealt with was very professional and pleasant. More
by almadf
Employees Worked With
Mario, Ruben
September 15, 2024
It took 12 days to get a quote before repairs could begin. This is unacceptable. begin. This is unacceptable. More
by GERICK
Employees Worked With
September 15, 2024
Friendly and easy to work with. Kept me informed during the whole process of ordering a truck. Kept me informed during the whole process of ordering a truck. More
by kc559ohp
Employees Worked With
September 15, 2024
God experience Cathy took plenty of time to answer all of our questions. Third car we have bought from James Wood Hyundai our questions. Third car we have bought from James Wood Hyundai More
by rspain2003
Employees Worked With
September 14, 2024
I was pleased with the service I received last week. The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a pro The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a problem. Customer service is very important. Sadly, so many companies seem to not care about this side of their businesses. Thank You, GR More
by GENELIDDY
Employees Worked With
