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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,550 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,550 reviews
August 28, 2024
Awesome throughout the process. From Chris, my salesman to Zack . I want to mention the parts department as well. The whole Dealership as well. From Chris, my salesman to Zack . I want to mention the parts department as well. The whole Dealership as well. More
by martyvaldez1959
Verified CustomerEmployees Worked With
Chris
August 27, 2024
Andrew was great! He's very supportive, knowledgeable, and patient. I will be back if I need another vehicle in the future.lLooking forward to a long business relatio He's very supportive, knowledgeable, and patient. I will be back if I need another vehicle in the future.lLooking forward to a long business relationship. PGJ More
by pgjtheprincipal
Employees Worked With
August 27, 2024
I had a serendipitous experience! Drew Ward my sales man was thorough, precise, and amazing. I told him what my criteria was and he pulled several options. We tests drove them. I pick Drew Ward my sales man was thorough, precise, and amazing. I told him what my criteria was and he pulled several options. We tests drove them. I picked my favorite one and he got me in and out of there. I did not have a very long wait time for finance. Finance was extremely helpful and explained all my options fully. I'm beyond happy with my Buick and impressed with James Woods. More
by shanel_vanhoose
Employees Worked With
August 27, 2024
Amazing and attentive top notch service. Great communication and hard work to make deals happen and to make customers feel appreciated for their business. Absolutely no complaints Great communication and hard work to make deals happen and to make customers feel appreciated for their business. Absolutely no complaints More
by JOHN.CAIN
Employees Worked With
August 27, 2024
Shawn was great, highly recommend him to anyone. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. More
by RBRAMLETT14
August 26, 2024
Hunter was very helpful and knowledgeable. He answered all my questions and taught me about my new Buick. He answered all my questions and taught me about my new Buick. More
by lisalongbradshaw
Employees Worked With
August 25, 2024
Shawn did a great job for us this truck has been in the shop alot and probably will be there several more times but Shawn has worked hard to get it done shop alot and probably will be there several more times but Shawn has worked hard to get it done More
by pfd653
Employees Worked With
August 24, 2024
Good location, friendly employees, and great service. Often have coupons for service and repairs. It's nice to have automobile returned with a nice wash job. Often have coupons for service and repairs. It's nice to have automobile returned with a nice wash job. More
by DELGBARFIELD
Employees Worked With
August 24, 2024
Had the oil changed and tires rotated on our Honda CRV and everything was done satisfactorily. and everything was done satisfactorily. More
by jwaldo0
Employees Worked With
