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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,696 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,696 reviews

October 04, 2024

Drew and the team helped get us into exactly what I wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. More

by branabargar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Drew and the team at James Wood Chevrolet Buick GMC Decatur were able to help you find the perfect vehicle at a great price. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Prompt and easy to work with. A pleasant experience. This was my second purchase here. More

by dbreadman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was prompt and pleasant during your second purchase. Your continued trust in us means a lot! I look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

The best buying experience I have ever had the hole staff was courteous and very welcoming definitely a 10 out 10 More

by twilliams2500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had the best buying experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a courteous and welcoming environment for all our customers. I appreciate your enthusiastic rating of 10 out of 10 and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 03, 2024

I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More

by brogan.richelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Hooe
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 02, 2024

Have bought many vehicles over the last 20 years and this was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was th More

by beau.schultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Beau! We are thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was the best you've had in 20 years of buying vehicles. It's fantastic to know that Chris was able to assist you and provide excellent communication throughout the process. We greatly appreciate your kind words and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 02, 2024

Easy to deal with and I would go back or recommend them to any body. More

by spursnspeed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you found it easy to work with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 01, 2024

Bryan has always done a great job with keeping my vehicles in tip top shape. Definitely recommend James Wood Service department…. More

by Happy buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm delighted to hear that our service department, especially Bryan, has been keeping your vehicles in tip-top shape. Your recommendation means a lot to me! I look forward to serving you again at James Wood Chevrolet Buick GMC Decatur. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 30, 2024

They were very patient and honest in answering our hundreds of questions. They were very knowledgeable about their products and helpful in locating what we wanted. More

by mootm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Bunch, and Trey Moss
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Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that our team was patient and honest while addressing all your questions. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our product knowledge and dedication to helping our customers find exactly what they need. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2024

Excellent buying experience. Would recommend. Andrew Belden was excellent with sales. He is not listed below. More

by vnce5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
Other Employees : Andrew Belden - 5 star rating
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Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that you had an excellent buying experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Andrew provided exceptional service during your visit. I appreciate your recommendation and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2024

Cathy was our sales rep and she did a fantastic job! This was the second vehicle I purchased from her and plan to purchase others going forward. I highly recommend her and James Wood! More

by scottf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Scott! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your fantastic experience with Cathy. Your recommendation means a lot to me! I look forward to assisting you with your future vehicle purchases. Safe travels in your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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