Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,625 reviews

September 13, 2024

Everyone is very friendly, and the job is always done in a timely manner. I appreciate the Service Department. More

by kar60aa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear you had a great experience with our friendly team and that our Service Department met your expectations for timely service at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your support and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 13, 2024

Rocco knew what he was doing so he didn’t have to play the game of having to talk to his manager about every little decision. He negotiated fairly with me. More

by vincentmrh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that Rocco was able to assist you effectively and negotiate fairly. At James Wood Chevrolet Buick GMC Decatur, I strive for a seamless experience for our customers. I appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

I was charged 356$ for each light bulb that only cost 124$ on Amazon. It cost me 1000$ to have 2 headlight bulbs changed on my car! Ridiculous!! More

by Debshply1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Rhine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your concerns regarding the cost of the headlight bulb replacement at James Wood Chevrolet Buick GMC Decatur. Our pricing reflects the quality of service and genuine parts we provide to ensure the best performance for your vehicle. If you would like to discuss this matter further, please don't hesitate to reach out to me directly. Your feedback is valuable, and I appreciate the opportunity to address your concerns. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 12, 2024

I would recommend this dealership to anyone needing a vehicle. Being an out of state customer, I was impressed with the service and courtesy I received. More

by eyeguy2
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you were impressed with the service and courtesy at James Wood Chevrolet Buick GMC Decatur, especially as an out-of-state customer. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

James Wood Motors instills integrity, I trust that I am receiving a fair deal with no hassle. More

by cwarner94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you trust James Wood Chevrolet Buick GMC Decatur for a fair and hassle-free experience. Your satisfaction means a lot to us, and we appreciate your support. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

Great place to purchase a vehicle. This is my second time to purchase a truck from James Wood and would do it again. More

by kbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Buick GMC Decatur for your second truck purchase. It's always a pleasure to assist our valued customers, and we look forward to helping you again in the future. If you ever need anything, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2024

This dealership provided phenomenal customer service and made sure me and my family were taken care of throughout the whole buying experience. I would highly recommend James Wood Motors to family, friends, More

by cooper4holland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a phenomenal experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future when you're ready for a new vehicle. Thank you for choosing us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2024

Hassle free car buying experience. Best experience that I’ve had in several years with a car dealer More

by curtis-d-baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you had a hassle-free car buying experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide the best service possible and it’s wonderful to know we succeeded with you. We look forward to seeing you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2024

Salesmen were very nice and helpful. They were not pushy. They were honest and not confusing or trying to trick us like other dealerships in the past. More

by monicajm99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne Plumlee and another gentleman I don’t remember his name.
Report | Print
Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Monica! We’re thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be helpful and honest. It’s our priority to provide a comfortable and straightforward car-buying experience. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2024

Got the trade value I was looking fore and the truck was priced right. Hunter was very honest. Great transaction! More

by mike@substrates.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Mike! We’re thrilled to hear that you got the trade value you were looking for and that you found the truck to be priced right. We're proud of Hunter for providing you with honest service throughout the transaction. We appreciate your kind words and hope to assist you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

1
...
94
95
96
...
263