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James Wood Motors, Inc. - Service Center
Decatur, TX
973 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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973 Reviews of James Wood Motors, Inc. - Service Center
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April 29, 2025
The service department was great to work with and they have clear communication on where we were in the process have clear communication on where we were in the process More
by CCROBIN69
Verified CustomerEmployees Worked With
April 29, 2025
Excellent service and very responsive to all my inquiries! Thank you for all your help in repairing the vehicle! inquiries! Thank you for all your help in repairing the vehicle! More
by ridgeviewranch1
Employees Worked With
April 28, 2025
I continue to take my 2024 Silverado back to the dealer to troubleshoot the "Service Driver Assist" and they unfortunately are not able to troubleshoot it. I think I have had it there 5 times. They tell to troubleshoot the "Service Driver Assist" and they unfortunately are not able to troubleshoot it. I think I have had it there 5 times. They tell me it is fixed and every time I drive away, within a day it is back. Very frustrating to drive an hour to this dealer and have to keep going back. The quality of this truck has been horrible and the dealer hasn't been able to troubleshoot and fix. More
by PJW148
Employees Worked With
April 28, 2025
Great experience! They were extremely considerate of my wishes and time. Thank you for tour great customer service. They were extremely considerate of my wishes and time. Thank you for tour great customer service. More
by trm1962
Employees Worked With
April 27, 2025
Dason Howard did a great job getting the vehicle in, Scheduled oil change and tire rotation was completed by lunchtime. The speedy and efficient work is very appreciated. Scheduled oil change and tire rotation was completed by lunchtime. The speedy and efficient work is very appreciated. More
by johnm.curry
Employees Worked With
April 25, 2025
Great service. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. More
by Marianna2
Employees Worked With
April 24, 2025
Very friendly, prompt, knowledgeable & professional service. Also would highly recommend to friends & family I’m a very satisfied customer service. Also would highly recommend to friends & family I’m a very satisfied customer More
by SWARTZJOE25
Employees Worked With
April 24, 2025
Always friendly and professional service from James Woods entire team explaining the service being provided at each visit. entire team explaining the service being provided at each visit. More
by LINDAC
April 24, 2025
We always enjoy this dealership. The showroom and service center employees are all extremely friendly. The showroom and service center employees are all extremely friendly. More
by vtrichel
Employees Worked With
April 24, 2025
I'm always very satisfied about work with Shawn or any other of the service reps. other of the service reps. More
by EBHARSHA
Employees Worked With
