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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,004 Reviews

1,004 Reviews of James Wood Motors, Inc. - Service Center

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April 13, 2024

I am not any good at writing reviews but James Woods dealer ship is great place to buy a new car and to get your vehicles serviced More

by JYPEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2024

Very efficient service department! Got my car in and out in 45 minutes! Oil change and tire rotation. More

by GWENMG1256
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am delighted to hear that you had a positive experience with us, Gwen. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 13, 2024

Great job by all from scheduling to service tech and cashier. That’s why I drive 30 miles each way for service work More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review and for traveling to James Wood Chevrolet Buick GMC Decatur from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 12, 2024

The price was a great price. The cash trade in value was Fair. Mr. Mayfield, the salesman, did a great job. More

by Rodney Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review, Rodney! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2024

Always get the best service at James Wood Motors! Professional, knowledgeable and friendly staff ! This has been our “go to” dealership since we moved to this area over 20 years ago. Hope to use t More

by BRENSMITH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2024

James Wood always does a great job and I choose them for all of my service. More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input, Steve. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

These guys were so very nice . . thank you so much. If needed while in town I will be back More

by sandy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business, Sandy. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

Professional, great workmanship. Always bring my car here for repairs. Honest and a good price. More

by lhayes654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

Very pleasant interaction. Very satisified with work. Will reccomend to family and friends ifthey need work performed or a new vehicle More

by dwhite1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 10, 2024

Professional service and care has been given every time our vehicle has been in for Service. Great job!!! More

by DEUDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am committed to providing top-quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate you taking the time to leave us this great feedback. At James Wood Chevrolet Buick GMC Decatur, I value our customers and I look forward to seeing you on your next visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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