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Jannell Ford of Hanover
Hanover, MA
1,446 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
July 23, 2026
All personnel are polite answer all your questions and no pressure when dealing with sales pressure when dealing with sales More
by carrollgolf1
July 17, 2026
In 2014 I purchased two vehicles from Jannell which I had regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent repair with pickup&delivery service which proved to work perfectly. I recommend trying it to anyone needing service. More
by bobhoward
Employees Worked With
July 16, 2026
went for the works package and a brake job. well I know they did not check the tire pressures or rotate. I have 1 tire 4 lbs. less than the others on the front driver. ya, all were different well I know they did not check the tire pressures or rotate. I have 1 tire 4 lbs. less than the others on the front driver. ya, all were different and in the same position. I was also charged 49.00 for writing up a service contract. What the xxxx is that? What because I added brakes to the works I pay for typing? Never in my life have I been charged this and I did not see that till I left. otherwise I guarantee you I would not have paid that. More
by Brian141965
Employees Worked With
July 16, 2026
Professional Staff, well trained & knowledgeable sales staff. Second time purchasing from Janell Ford & highly recommend this Dealership staff. Second time purchasing from Janell Ford & highly recommend this Dealership More
by tfordmaritime
July 02, 2026
Wonderful overall experience working with Jack and Wilfredo. They made the whole process smooth and stress free and have earned myself and my family's future business when it comes to new car shopping Wilfredo. They made the whole process smooth and stress free and have earned myself and my family's future business when it comes to new car shopping. Overall the dealership was well run and very family friendly and I was very thankful I conducted my business through them versus other local dealerships! More
by doolan.smd
June 26, 2026
The dealership and all of its employees were very helpful and responsive to the purchase details of our vehicle. and responsive to the purchase details of our vehicle. More
by attytmb
June 25, 2026
Rob was absolutely fantastic to work with , he made the experience so easy and I’m so happy with Jannell Ford experience so easy and I’m so happy with Jannell Ford More
by lmoody2911
June 15, 2026
My agent, Harry was fantastic! It was probably the best experience I’ve had in a dealership in a very long time. Janelle Ford is wonderful. It was probably the best experience I’ve had in a dealership in a very long time. Janelle Ford is wonderful. More
by mbspindler
June 14, 2026
We had a great experience with Ary. She was pleasant to deal with and always kept us informed to what was going on. She was pleasant to deal with and always kept us informed to what was going on. More
by Brenda
June 13, 2026
Great experience, very nice people that work with you to get what you want. Rob Chambers-Holland was terrific throughout the truck buying process. get what you want. Rob Chambers-Holland was terrific throughout the truck buying process. More
by stappen67
Employees Worked With
Other Employees :
Rob Chambers-Holland
