Jannell Ford of Hanover

I want to thank Rob Sylvia and his team at Jannell Ford. They were helpful, respectful of my budget and did not harass me. They understood that my schedule was/is crazy and worked with my availability to They were helpful, respectful of my budget and did not harass me. They understood that my schedule was/is crazy and worked with my availability to purchase my car. More

10 yr old truck , 186k was in limp mode Jannell service was able to identify problem and fix at fair price!!! was able to identify problem and fix at fair price!!! More

I purchased my truck last year, one of the easiest and comfortable experiences I have had buying a new truck. I was surprised that they were the only dealership that had the exact truck I was looking for. comfortable experiences I have had buying a new truck. I was surprised that they were the only dealership that had the exact truck I was looking for. Decent money for the truck I was trading in. Since then their remote service has been a game changer. Everything from programming a new key fob, recall service involving the computer to picking up my truck for an oil change and inspection sticker. Friendly and knowledgeable I highly recommend Jannell Ford. More

They are always professional and helpful. Been doing business with them for 50 years awesome dealership. Been doing business with them for 50 years awesome dealership. More

Professional, team orientated staff that work together to make buying process go efficiently and smooth make buying process go efficiently and smooth More

We recently purchased a new ford explorer. Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and set Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and setting up the ford app with my wife. We would highly recommend Jannell Ford to anyone looking for a new vehicle. More

My 2017 Ford Explorer XLT had L LED headlight out. I took it to Jannell on 8/11/25. I dealt with David Bray. I was told I needed a new headlight and was quoted $1300 for just the headlight. I chose I took it to Jannell on 8/11/25. I dealt with David Bray. I was told I needed a new headlight and was quoted $1300 for just the headlight. I chose not to have the service done at Jannells and paid the $200 headlight diagnostic fee. I took the car to Sullivan Tire. They ran diagnostics and discovered the headlight was fine. I needed a body control module. After having the BCM installed and programmed the headlight was fine. There can only 3 reasons for the answer given to me about needing a new headlight. 1. Jannell didn't run a diagnostic test before telling me i needed a $1300 headlight. 2 They are incompetent. 3 They flat out lied about needing a new headlight. They charged me for useless incorrect information. More

They get it as a team and as a group. Harry was awesome and so relatable. Very efficient operation. Harry was awesome and so relatable. Very efficient operation. More

Dealership was very responsive and I found that Harry McDougall worked with me at every step and made sure I was aware of all the details McDougall worked with me at every step and made sure I was aware of all the details More

“Professional, fast, and got me into the affordable Ford Transit I was looking for—highly recommend Rob, Wilfredo & Eddy at Jannell Ford!” Transit I was looking for—highly recommend Rob, Wilfredo & Eddy at Jannell Ford!” More