Jannell Ford of Hanover

The very Best! Everything about this sales experience was simply delightful! From our initial contact with Jill, (the internet specialist) to our personal meeting w Everything about this sales experience was simply delightful! From our initial contact with Jill, (the internet specialist) to our personal meeting with Harry ( an experienced salesman who knew the product) to even the financial officer Kathy, who was just great to work with! If you like a relaxed easy "no heavy pressure sales" atmosphere to car shop Jannell is the place! More

Used Ford 150 I wanted to let people know that if you are in need of a great salesperson at your local Ford dealership, go to Jannell Ford in Hanover, MA and ask fo I wanted to let people know that if you are in need of a great salesperson at your local Ford dealership, go to Jannell Ford in Hanover, MA and ask for Harry M. He is excellent and is one of the most knowledgeable car salesmen that I have had the privy to meet. He explained to me all of the beeps and whistles that the vehicle that I was interested in had. Although I didn’t purchase the vehicle from Harry, I would have if my circumstances hadn’t changed and I did not need to purchase a new vehicle at this time. I highly recommend Harry to any customer interested in buying a Ford truck, new or used. He will take the time to answer your questions and not try to sell you what you don’t want. He is a five star guy in my book. Jeff W. More

Great experience . Super helpful and I left knowing I got a great deal and great service. Would def. recommend to friends and family. Thanks so much! . Super helpful and I left knowing I got a great deal and great service. Would def. recommend to friends and family. Thanks so much! More

The best experience I’ve had with a dealer Working with Charlie to buy a car was a pleasure. Over the years I have been to a couple dozen car dealers and purchased 8 vehicles from cars dealers. Working with Charlie to buy a car was a pleasure. Over the years I have been to a couple dozen car dealers and purchased 8 vehicles from cars dealers. This was the first experience without frustration or pressure. Charlie and the staff at Jannell were easy to work with. I went in to get information and test drive on a Ford Explorer. I left to see other vehicles at other dealers. After weeding out all competitors SUVs I returned and Charlie showed me a preowned Explorer with the features I wanted and we worked out a deal. The Jannell staff was easy to work with. More

2 new vehicles in 3 days! I used jannell once before, in 2013 or so. I was happy with them at the time, but not enough to make them my exclusive dealer. I bought a car somewher I used jannell once before, in 2013 or so. I was happy with them at the time, but not enough to make them my exclusive dealer. I bought a car somewhere else in the meantime, and decided to check them out when my mother was on the market for an Escape this past fall. Rob Sylvia met us when we walked in, and immediately made us comfortable. Low pressure, pictures of his family on his desk, that kind of thing. We ended up with a good deal on a ‘15 escape for my mom, good trade value, good bottom line price on the escape. Rob even went to my moms house to drop off the vehicle and pick up the trade, I’d never heard of that happening anywhere else. I vowed I’d be back. This past week I traded in a used Taurus and my girlfriend traded in a used wrangler for a new F150 for me and Explorer for her. Both deals went unbelievably smooth with more than fair trade in prices (especially on the wrangler) and thousands off sticker on both purchases. We used Rob again for both, and I’ll never use anyone else. Kathy in finance was great with both me and my girlfriend, offering and explaining warrantees and extras but not pushing when we stated what we wanted and didn’t want. The sales manager was great also (I didn’t catch his name) he was fair and the bottom line on both deals was exactly what we felt comfortable with. I can honestly say that my family has found their dealership, I will never go anywhere else. More

Purchase of a New Vehicle From the minute Kathy Mulvehill knew I was looking into purchasing a new car, she took me under her wing and made purchasing the new car seamless. She From the minute Kathy Mulvehill knew I was looking into purchasing a new car, she took me under her wing and made purchasing the new car seamless. She is amazing! Charlie went with me on the test drive and made sure I knew all of the features, he was great to work with as well. Thank you Kathy and Charlie. More

Purchasing 2 new cars Purchased 2 automobiles 1 a car 1 a SUV excellent customer service by Charlie Williams.Jannell Ford should be proud of Charlie, knows his stuff,he can Purchased 2 automobiles 1 a car 1 a SUV excellent customer service by Charlie Williams.Jannell Ford should be proud of Charlie, knows his stuff,he can work with the customers More

Ford-Tastic! My wife and I recently visited Jannell Ford in Hanover. It was an excellent experience top to bottom. We had bought our previous 7 cars from a singl My wife and I recently visited Jannell Ford in Hanover. It was an excellent experience top to bottom. We had bought our previous 7 cars from a single different dealer, and weren't sure about switching... We LOVED our sales person Rob (yes we actually loved a car salesperson!!) and the staff, from front desk to sales to financing, was really great. Here is why:: A) THEY SAID THEY WERE LOW PRESSURE, AND THEY ACTUALLY WERE; B) THEY MADE NUMBERS SIMPLE AND UP FRONT, AND WHEN WE ASKED TO TRY SOMETHING DIFFERENT, THEY DID THE MATH RIGHT THERE AND SHOWED US THE ANSWERS; C) THEY BENT OVER BACKWARDS FOR OUR SCHEDULE, HAD CARS READY WHEN WE ARRIVED, AND NEVER MADE US FEEL LIKE WE COULDN'T LEAVE WITHOUT PRESSURE TO BUY RIGHT THEN. I would highly recommend this dealership and will absolutely be back again. Thank you Jannell for a car-buying experience that made us feel good about shopping for cars! More