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Jannell Ford of Hanover

Hanover, MA

4.9
1,360 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,360 reviews

December 28, 2018

Read your paperwork CAREFULLY I wanted to believe Jannell was different. Things went well for us during our buying experience 2 years ago. I wrote 2 positive reviews during that t More

by Sean G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kam Gales (no longer there), Ediie Clark (no longer there), Joanne Hudson, Janice Loud
December 11, 2018

Competent and quick Good experience doing something I do not enjoy doing - buying a vehicle. Buying a car involves too much price haggling for my taste, but Charlie is a More

by The Boss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Hudson, charlie williams
Jan 23, 2019 -

Jannell Ford of Hanover responded

Thank you for taking the time out of your day to tell us about your experience. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 29, 2018

a Sales person who talks straight Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices a More

by jsee4605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charlie williams
Jan 23, 2019 -

Jannell Ford of Hanover responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if you have any additional questions about services you received and thank you again for choosing Jannell Motors!

November 08, 2018

Great place to buy a car! Everyone at Jannell Ford made buying a car a great experience. We got all the information and help we needed from a great friendly staff! More

by Bridgetm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Used vehicle purchase Oct 2018 Purchased a used Escape. Harry is honest/straight forward and detailed. I felt very confident with the transaction. My 2nd purchase from him. Extremel More

by F-150 New purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

50th Anniversary Bullitt When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most fam More

by daveclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ternullo, David Smith
October 24, 2018

Great customer service! Exceptional sales person Rob Sylvia Just bought a car from Jannell and had a great experience, from sales to service. They have made my experience pleasant . Rob Sylvia went above and be More

by Cfarq8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sylvia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

fast & easy In my experience buying a car has always been a pain, they made it easy. From start to finish they explained the entire process, and kept me informed More

by Mark Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charlie williams
October 17, 2018

"Great Experience" I appreciated the knowledge, professionalism, and kindness from Harry McDougall and Joanne Hudson in taking care of all aspects of buying my 2016 Ford More

by Mo
Recommend Dealer
Yes
Employees Worked With
Harry McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Hudson
October 12, 2018

Great customer service especially from Rob Syvlia! I had been searching for a particular Ford Transit and although Jannell didn't have one on their lot, they persisted in finding me the vehicle I asked More

by Transit Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sylvia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Mulvehill, Janice Loud
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