Jannell Ford of Hanover

On time I arrived at 7:45 for an oil change I was driving out at 9:00 That was the exact time I was told by the Service advisor I arrived at 7:45 for an oil change I was driving out at 9:00 That was the exact time I was told by the Service advisor More

Smoothest buying experience ever ! Dealership had vehicle we wanted , salesman (Michael Kinney) was more than able to help us with making deal . We have purchased many cars and trucks o Dealership had vehicle we wanted , salesman (Michael Kinney) was more than able to help us with making deal . We have purchased many cars and trucks over the years . Most of the time its been a battle to get price of new vehicle , never mind turn in value of trade in . Michael gave us a great price on new truck , and a very fair price of my trade in . Of course we did our homework on prices beforehand and realized this was a good deal . Jannell Ford and Michael Kinney will be both we will refer friends and family to for any vehicle purchases . More

Satisfied and happy My experience with Jannell is always professional, informative, and friendly. Samuel Bowen went above and beyond throughout the entire process! Thank My experience with Jannell is always professional, informative, and friendly. Samuel Bowen went above and beyond throughout the entire process! Thank you Jannell and Sam! More

Excellent First let me start by saying, I hate the car buying process. With that being said my experience with Jennell Ford has changed my mind! This was the First let me start by saying, I hate the car buying process. With that being said my experience with Jennell Ford has changed my mind! This was the least stressful process I have ever had when buying a car. Working with Mark Suppa was great, no pressure, no stress! I highly recommend him! Joanne in finance was also fantastic! She took (a lot) of time and answered all my concerns. I left feeling very good about my new car purchase! I have and will continue to recommend Jennell Ford Hanover to my family and friends! More

Jannell Ford Scam Took my Ford Focus 2012 there on 9/12/17 to the service center. My model is having a transmission issue which is a major lawsuit for Ford Focus and F Took my Ford Focus 2012 there on 9/12/17 to the service center. My model is having a transmission issue which is a major lawsuit for Ford Focus and Fiesta years 2012 to 2016. I gave them the error codes associated with the transmission issue and the service engine light which was on in my car. The tech brushed me away and told me "We have to go by the Ford diagnostic test." Later that day got a voicemail message from Rich saying that my service engine light was on and that to run a diagnostic test would cost $139 just for the test. All this after I did my research and told them what the issue was which is back by a major lawsuit case backed by other customers. The ODB II test is universal for all cars, so I am not sure why they would charge someone for this, when this test is the first thing they should do when they pull a vehicle in their garage and is part of the techs job. I told my friend, who told me that it is part of a scam to make more money. Still waiting on the results of the fixture. Would not recommend this service center to anyone. More

No pressusre, knowledgeable, price competitive Tony was excellent from meeting us in the parking lot to closing the sale and after sale support. I would recommend him in a minute. Tony was excellent from meeting us in the parking lot to closing the sale and after sale support. I would recommend him in a minute. More

Excellent experience! Worked with Mike Kinney and Evan Hagan on the purchase of my new Ford F-150! Great experience through the whole process. From working with Kathy in Fi Worked with Mike Kinney and Evan Hagan on the purchase of my new Ford F-150! Great experience through the whole process. From working with Kathy in Financing to Shaon in Service. Everyone was welcoming and knowledgeable. Walked away with a great truck for a great price without all the stories that other dealerships will give you! Thanks again! More

Car buying made easy I can not recommend Jannell Ford enough. Went in with my young family to buy a used car and they were wonderful. Mike never tried to push a sale over I can not recommend Jannell Ford enough. Went in with my young family to buy a used car and they were wonderful. Mike never tried to push a sale over our budget, showed us several options and took us out for a nice long test drive to get a good feel for the car. The show room is very clean, and the other employees were so kind to my children, giving them the remote to watch cartoons and making them popcorn to snack on! I would suggest anyone looking for a car to visit Jannell (and Mike!). More

Perfect used car for my Mom...Right under budget. The right car at the right price! Sam was very nice. No pressure sales which is a plus! Thank you for taking care of us without the xx. The right car at the right price! Sam was very nice. No pressure sales which is a plus! Thank you for taking care of us without the xx. More

My first experience with Jannell Ford was fantastic!! I just purchased a used truck from Jannell Ford. Tony Maggio was my sales representative. Tony was very helpful and courteous. Not pushy in any way I just purchased a used truck from Jannell Ford. Tony Maggio was my sales representative. Tony was very helpful and courteous. Not pushy in any way. The process was really seamless. I will definitely be a repeat customer!! More