Jeff Belzer's Lakeville

Purchasing our vehicle from Dan Volz at Jeff Belzer’s Dodge in Lakeville was the easiest car buying experience I’ve ever had. In less than a minute of entering the dealership, we were greeted with a smi Dodge in Lakeville was the easiest car buying experience I’ve ever had. In less than a minute of entering the dealership, we were greeted with a smile and asked what we needed help with. I told him I was interested in the little convertible on the lot. Unfortunately,, there appeared to be more customers than sales professionals at that time, so Dan asked if my wife and I wouldn’t mind sitting in the lounge for five minutes while he finished with another customer. That was awesome customer service. True to his word, about five minutes later, Dan asked us to stop over by his desk where he looked up the vehicle. We talked a little about it and he grabbed keys. We went for a test ride and, when we returned, I talked things over with my wife and we decided to buy it. It was weird because, the whole time we were talking, Dan was sitting at his desk, waiting for us - absolutely zero pressure! The financing piece and the signing of papers went about as quickly as they could’ve and Jim McMahon on the business end of the deal was warm and funny and also helped make this the least painful experience as well. In the end, I drove out happy in my new ride. I’m sure if you searched Google reviews from 2016 or so, you’ll see a negative review because of a bad experience I had trying to look at a new Chevrolet at Belzer’s. Because of this, I was very reluctant to return to Belzer’s, even though the vehicle I really wanted was on their website. I’m glad I swallowed my pride and gave them another shot because this was so easy and I’m very happy with my new ride! More

Highly recommend! ! Everyone was amazing and made my awful situation really amazing! I thought I had to go to a buy/pay here type place but they were able to get me int ! Everyone was amazing and made my awful situation really amazing! I thought I had to go to a buy/pay here type place but they were able to get me into an even better vehicle with better pricing. If you’re looking for a car, I highly recommend you check them out! All around 10/10 from me. More

great to work with, met my needs. Eric did a greatr job this is the third truck I have bought at belzers Eric did a greatr job this is the third truck I have bought at belzers More

We had a pleasure working with Donovan. His customer service skills are amazing. He went above and beyond to help us to get into an amazing vehicle despite our past credit. Donovan is truly His customer service skills are amazing. He went above and beyond to help us to get into an amazing vehicle despite our past credit. Donovan is truly one of the best salesman we have encountered. Thank you for everything! More

They were great as always, Jordan really treated us well and helped us find the right vehicle!!! and helped us find the right vehicle!!! More

Robert Dewane was AWESOME! !! he explained everything in a way that i would understand. he understood my situation and needs and fought to find me a good deal. He is awesome. he !! he explained everything in a way that i would understand. he understood my situation and needs and fought to find me a good deal. He is awesome. he needs a raise!!!! More

Great and friendly service! It was a pleasure working with Eric on our new Ram! It was a pleasure working with Eric on our new Ram! More

WATCH THE FINAL NUMBERS…MAKE SURE THEY ARE WHAT YOU AGREED ON: Worked a deal with sales on a New 2023 Traverse Premier all done via email so I would have proof of the deal. I drove the 45 mins to thi AGREED ON: Worked a deal with sales on a New 2023 Traverse Premier all done via email so I would have proof of the deal. I drove the 45 mins to this location because they had the best price. I was warned by another dealership that the price was going to change when I got there. I laughed and thought he was just being bitter because I was going there for $800 more off. When I arrived the salesman met me outside by the vehicle we talk a little then went inside to his desk. At this time he showed me two papers from finance about payments. I told him these were very confusing and I didn’t understand them there were no interest rates just monthly payments and not for the amount I was going to put down. He said not to worry that finance would answer any of my questions. He then told me that I would get a survey in a couple days and if I didn’t give him a 10/10 that it was a fail and would count against him. When walking over to the waiting area I even joke with the salesman at Belzer about the other dealerships comment that the price would change and he said yeah we are a lot lower than other dealers. After sitting for a few minutes the business manager pulled me in to go over payments this is when I realized the price quoted in emails has now changed by close to $500 dollars. I showed the email to the business manager who stated that is not something he would handle that would be between the salesman and the sales manager. We were put back in the waiting room where they salesman came and talked to us stating when he quoted me it was the summit white color not the iridescent pearl. I showed him the email thread that I clearly stated I wanted the iridescent pearl he even sent me the information on that vehicle. I asked “what will be the price if I use the 2.1% I was $50,940.” I can’t remember the exact price he had on the sheet but it was right around $500 dollars more than what he quoted. He states that the new price was correct and that my email price was a “mistake”. I told him that I was not going to pay the extra $500 he stated he would talk to his sales manager. About 3 mins later the business manager comes in to tell me that he was there listening to the conversation between the salesman and the sales manager they will not give me the vehicle for the price quoted in the email. He stated this was a mistake and everyone makes mistakes and that they will not honor the price. They lost a sale and now believe me I will tell everyone I know to stay clear of this dealership. I truly hope this was a mistake and not a bait and switch move. I know $500 is not a lot but it is the PRINCIPLE of the situation. Please read other reviews on Car Gurus!!!! Check BBB reviews 1/5!!! More

Very good experience with Jon Krapu, he was very attentive and patient with us during the testing process and followed up afterwards which was great attentive and patient with us during the testing process and followed up afterwards which was great More

Pleasant experience, not pushy listened to my needs would not hesitate to recommend to friends and family not hesitate to recommend to friends and family More