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Jeff Belzer's New Prague
New Prague, MN
2,369 Reviews
At Jeff Belzer's we are committed to providing all of our customers with excellent service. Every customer is a valued part of our business and our team goes to great lengths to help customers make the best, most informed decision whether they are purchasing or leasing a vehicle, or servicing their current vehicle. We provide our customers a seamless experience for all of their vehicle needs.
We believe in being transparent with our customers. We educate every consumer on the car buying process to empower them to make the most educated decision. Whether you’re interested in leasing or purchasing a New, Pre-Owned, or Certified vehicle we’ll clearly lay out all your options and explain the benefits of each.
After your vehicle decision is made, we have a dedicated technology expert to walk you through your new vehicle. We want to to ensure every customer understands the features and functionality of their new purchase. We are proud to have served customers in 48 states and overseas.
The Belzer family is proud of the legacy Jeff Sr. began and the people that have contributed to the growth of the dealership. They look forward to serving the surrounding communities and beyond for many more years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,369 reviews
July 03, 2026
I rarely leave negative reviews, but I feel others deserve to know about our experience. My husband leased a brand-new 2026 Ram truck, and within the first week it began experiencing electrical iss deserve to know about our experience. My husband leased a brand-new 2026 Ram truck, and within the first week it began experiencing electrical issues. The dealership was set to come and pick it up and bring him a loaner truck. After discovering a few loose fuses, he pushed them in and the problem temporarily went away. We cancelled the vehicle pick up because all seemed fine. The electrical issues emerged again, and we contacted the dealership to arrange another vehicle pick up. Jeff Belzer New Prague Dodge, where he leased the truck, is over an hour from our home. Because of his work schedule, he asked if they could pick up the vehicle, but was told it would be nearly two weeks before they could do so. Fortunately, his schedule unexpectedly opened up, so he drove the truck to the dealership himself. We got a loaner truck and was told not to tow anything with it. This was especially concerning because our daughter’s destination wedding was only two weeks away, and we planned to tow our camper for the trip. He left the truck with the expectation that it would be diagnosed and repaired in time. Instead, communication became the biggest issue. He was told someone would call him with updates, but days—and sometimes an entire week—would go by without hearing anything. He repeatedly called for status updates and left messages requesting return calls. More often than not, those calls were never returned. He asked several times to speak with the General Manager, Zach. It often took multiple days to receive any response, and on several occasions he was promised a call that never came. As a customer who had just leased a brand-new vehicle, we felt completely ignored and unimportant. To his credit, Service Manager Nick was outstanding. Once he became involved, he communicated with me daily, was honest about what they knew, and genuinely seemed to care about helping. He is the reason this review isn’t even more negative. Unfortunately, the truck’s problems became so complex that Ram engineers had to get involved because the dealership could not determine the cause. By that point, the truck had been in their possession for weeks, and he had already made my first lease payment on a vehicle we had only driven for about a week and a half. At that point, we no longer had confidence in the truck and wanted to discuss replacing it. Once again, he left multiple messages for the General Manager over the course of a week, asking to discuss my options. Once again, those calls largely went unanswered. Mechanical problems can happen with any vehicle. We understand that. What is much harder to accept is feeling ignored after making a significant financial commitment. A brand-new vehicle should come with dependable customer service, timely communication, and leadership that follows through on its promises. We appreciate the efforts of Nick in the service department, but the lack of communication and follow-through from dealership management overshadowed my entire experience. We expected far better from a dealership that came highly recommended by family. We were hoping for that small town dealership to be able to handle all of our future car purchases through. This was not the case with Jeff Belzer. Unfortunately, once the purchase/lease was made, they quickly showed how unimportant we were to them. They still have our truck. We have called 5 straight days asking for the GM to call us back. I hope this review encourages the dealership and GM to improve its communication and customer care. No customer should feel like they have to repeatedly chase down answers after purchasing a brand-new vehicle. More
by Jenischumm
June 29, 2026
Jim Johnson was a pleasure to work with. I felt like he was willing to go to bat for me in a world where car sales have been take it or leave it. Overall the experience of the dealership was I felt like he was willing to go to bat for me in a world where car sales have been take it or leave it. Overall the experience of the dealership was pleasant. I would definitely reach out to Jim again for when I need another car. More
by DAMONJACOBY
Employees Worked With
Jim Johnson
June 08, 2026
All of the staff were very friendly and professional. It was an overall great experience. It was an overall great experience. More
by sonialaurent03
June 03, 2026
The worst experience purchasing a vehicle I've ever had. From the start it was a terrible experience. If this wasn't the exact car that I wanted I would have walked out within the first 10 minutes. From the From the start it was a terrible experience. If this wasn't the exact car that I wanted I would have walked out within the first 10 minutes. From the salesman to the delivery of the vehicle, I felt like I was just a sale not a person. Not one person thanked me or congratulated me on my purchase. It's like it's nothing that I bought a large purchase from them. Guess they do not think it's a big deal for people to spend their hard earned money at their dealership. Not to mention that their mistake of misplacing the checks I brought to purchase the vehicle became an issue. They handed them back to me in my sales paperwork unbeknownst to me. Once they were located, arrangements were made for them to pick them up from my house (since its an hour round trip), no one showed up for 11 days after I purchased the vehicle. Only after I called again to let them know that no one had been by to get them did it become an urgent issue on their part and they wanted the checks ASAP. They wanted to come pick them that same day at 8:30pm, I told them tomorrow would work better, AND once I said that they threatened me with "theft".... it was your finance departments mistake, I helped to get the situation rectified and suddenly I'm the one that gets threatened. Horrible customer service. I will never buy from a Jeff Belzer's dealership again. Lesson learned. Buyer beware! More
by Jill
June 01, 2026
Less than a year later, my Chevy Malibu is needing an entirely new transmission. I bought a used car in August of 2025, it is now 6/1/2026. I felt pressured the entirety of the transaction to leave w entirely new transmission. I bought a used car in August of 2025, it is now 6/1/2026. I felt pressured the entirety of the transaction to leave with a car, and when I asked to view other cars, the salesman seemed annoyed that I would want to test drive/compare others. In hindsight, I should've left without a car, as I already (less than a year later) don't have a car from Jeff Belzers. More
by maddie
Employees Worked With
May 04, 2026
Joe was a fantastic salesman took care of everything very efficiently. Returned calls and messages quickly took care to make the experience a great one! very efficiently. Returned calls and messages quickly took care to make the experience a great one! More
by Tom5234
April 24, 2026
Kyle and the others are great to work with and made the process simple to deal with. process simple to deal with. More
by miacoyote03
April 21, 2026
What most impressed me that they did not badmouth other dealerships while many of the other dealerships did badmouth Jeff Belzers.....wich tells me the other dealerships are afraid of Jeff Belzers.All in a dealerships while many of the other dealerships did badmouth Jeff Belzers.....wich tells me the other dealerships are afraid of Jeff Belzers.All in all I was very happy with my fair trade-in price and very professional salesman Alex.I will definitely go back! More
by mlgrunwald1963
April 20, 2026
Everyone involved made the entire process very easy and enjoyable. They were great to work with enjoyable. They were great to work with More
by meisenbacher15
April 19, 2026
Joe Kennedy made the process seamless and quick, came in looking to lease and ended up with a great deal. We will definitely be back! looking to lease and ended up with a great deal. We will definitely be back! More
by Bnorsten
