Back

Jeff Haas Mazda - Service Center

Houston, TX

not yet
rated
157 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.

11222 Katy Freeway

Houston, TX

77043

Directions

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

157 Reviews of Jeff Haas Mazda - Service Center

Sort by
August 20, 2017

Employer I been coming there to Allan Hempel since 2009 and I think the world of him because he really care about his customers.And is very helpful too. More

by Chitown44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

Hello and thank you for your kind words! Allan is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 14, 2017

Excelent! I've had several Mazda's from Jeff Haas Mazda and my service Technician of choice has always been Allan Hempel. I've found him to be honest and always More

by Len376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

Thanks for your outstanding review! I'm very happy to hear that Allan has always been of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 11, 2017

Great Service Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. More

by Aggie Tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

Aggie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 10, 2017

Todd Troublefield is your man! Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in saf More

by RG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2017

Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have More

by halejandro9447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2017

Excellence in Every Way My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the ti More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2017

Five Stars Everything was efficiently run and the service was excellent. Very knowledgeable Service Advisor (Cynthia Ramirez) and all the work was explained to More

by alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Ramirez is a great advisor, as well as my past advisor Carlos Guzman. They are both assets to Jeff Haas Mazda.
July 20, 2017

Todd Troublefield is the best! Todd is always prepared for my service visits and ready to take care of any need I have. I've been buying my cars from Jeff Haas for 20 years, and th More

by Sammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2017

Service Allan Hempel has been servicing my car for 12 years. Very good about explaining the service my car needs..I have recommended Allan Hempel to others. More

by Zella B Kutyba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2017

Came to the rescue! My wife ran over a piece of rebar that totally blew her rear tire. Allan Hempel was right there for us, carving time in the service schedule on the n More

by Wilbur Dog
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...

;