Jenkins Hyundai of Ocala

Did what was ask. Very professional and knowledgeable will be bringing my baby back if needed Very professional and knowledgeable will be bringing my baby back if needed More

My 2022 Tucson Hybrid was delivered to my home. It had only 3,600 miles. The “detailing” job, was very sub-par, not at all what I was expecting. My Salesman was embarrassed, and should have been. It had only 3,600 miles. The “detailing” job, was very sub-par, not at all what I was expecting. My Salesman was embarrassed, and should have been. More

Very nice, got me the car I wanted. With the warranty I needed. Great experience. With the warranty I needed. Great experience. More

My sales advisor Kirstie Ryan is amazing! ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some of concerns and disappointments that I had with the dealership that I had mentioned the last 2 times I was there. Well he spoke to Kirstie about my complaints which I did not ask him or know he was going to speak to her and she came to talk to me and told me they were going to revisit my situation again and I told her don’t bother and she said no there looking at it now, removing the front bumper. When my car was ready she came to tell me it was fixed. I was more than shocked cause the last 2 times they looked at it they said it couldn’t be fixed and I needed a new bumper for $2600.00. When I said no I was told to put it through my insurance and I still said no and to put the bumper back on as I was not going to fix it. I had a different advisor on that visit cause Kirstie Ryan was not there that day. I won’t mention the names of the advisor or mechanic because they still work there but will never use either one of them again. Second visit for an oil change and I tell Kirstie about what happened and she has the same mechanic look at the car again and remove the bumper and guess what same diagnosis and he remembered the car he told her. So you can see why I didn’t want them to revisit it again but she insisted. Moral of the story different mechanic and I did not need a new $2600.00 bumper and it was fixed. I couldn’t be more grateful for Kirstie. She is truly an asset to the dealership. I have to say my faith is restored in the dealership knowing there are some honest individuals working there. Donna Serrano More

Wonderful service by Adrien and easy application for car loan by Neil. I had stopped at many dealerships and no one really listened to what I was looking for. Thank you I really like my new car. loan by Neil. I had stopped at many dealerships and no one really listened to what I was looking for. Thank you I really like my new car. More

Our sales person was fantastic…Her name was Carolyn and she was very very knowledgeable and let me test drive as many cars that I wanted so I could find just the one I was looking for…made the car buying e she was very very knowledgeable and let me test drive as many cars that I wanted so I could find just the one I was looking for…made the car buying experience wonderful….I will definitely recommend her to anyone who is looking for a new vehicle!!!! More

Individual salesman Gus was very good. Came in on his day off to assist me, his previous customer’s family member, with no guarantee of sale. He was straightforward, helpful, and went out Came in on his day off to assist me, his previous customer’s family member, with no guarantee of sale. He was straightforward, helpful, and went out of his way in some instances. Once agreement reached and deal signed, seemed very rushed until meeting finance specialist Mark Shelley. A few things were overlooked bc of the rushing, but rectified by salesman. Financial specialist was friendly, informative, and helpful individual. A lot of extra’s offered and before I knew it was thousands of dollars over agreed sale price. So be weary there. Lots of construction and noise at the dealership. Overall experience very positive and vehicle is very comfortable and better than others in same class and price range. More

Great salesman. Friendly and most helpful. Great personality and a pleasure to work with. He is my to-go-to guy Friendly and most helpful. Great personality and a pleasure to work with. He is my to-go-to guy More

Friendly and straightforward to deal with. Found them to be significantly better than the previous two dealer's I visited. Found them to be significantly better than the previous two dealer's I visited. More

Great dealership Great dealership Everyone very courteous, friendly and proffessional Recommend highly to anyone looking for a Great dealership Everyone very courteous, friendly and proffessional Recommend highly to anyone looking for a new or used car More