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Jenkins Hyundai of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
5,186 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,186 reviews

January 27, 2022

Always clean and everyone is so polite. They really listen to your needs. Love that there is bottle water for everyone. More

by sbinegar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
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Jan 27, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

January 26, 2022

Salesman Patrick was professional and helpful. Be advised this dealership is marking up vehicles approximately 20% over MSRP. The price shown on Cars.com is not the price at the dealership. I can wait to b More

by Harvey
Price
Recommend Dealer
No
Employees Worked With
Patrick Kruis
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Jan 27, 2022 -

Jenkins Hyundai of Ocala responded

We truly apologize that we were unable to help you find a vehicle that would fit both your needs and your budget during your recent visit. We care about each customer and we aim to provide the best experience possible, so it is sincerely disheartening when we are unable to help someone purchase a new vehicle. We would appreciate the opportunity to earn your business in the future. We understand that needs and purchasing variables change, so our goal will be to help you reach the best outcome at a future time. Thank you again for your understanding, Eileen Nieto Customer Relations Manager Jenkins Hyundai of Ocala 352 620-2264

January 22, 2022

There sales process leaves something to be desired, but their service is very good. Would recommend them More

by golfer3232
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Jan 24, 2022 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352 620-2264. Eileen Nieto Customer Relations Manager Jenkins Hyundai of Ocala

January 20, 2022

We were not looking to buy a new vehicle, but we did, and I love the Koni Carl, and his wife was very helpful. More

by marymcnll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We appreciate the five-star review.

January 19, 2022

Carolyn has had my business since 2003 and will continue to do so. She's honest, kind and beyond knowledgeable. Mark from finance explained the entire process and made sure I fully understood all documents More

by JBHARRELL912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
Other Employees : Mark Shelley
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Jan 21, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

January 19, 2022

I bought a Santa Cruz in which it was picked up from Jacksonville and delivered to me with things missing from it. So it went back to dealership four days after I got it. Dead battery. Due to radio malf More

by SISSY81207
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

January 16, 2022

Everyone was friendly, professional and courteous. Service was quick and accurate. We've always been treated well. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Jenkins Hyundai of Ocala responded

We are delighted to know our team provided you with a NUMBER-star experience. Thank you for your business and the positive review!

January 15, 2022

Friendly and knows the product they sell, makes you feel welcome and like a valued customer. More

by wchalkley2729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
Report | Print
Jan 17, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Jan 17, 2022 -

wchalkley2729 responded

Nico Avita is a great and knowledgeable salesperson and the best easy talking and helps you with the whole process. he knows the ins and outs of each vehicle that he sells. If you want a great service person to deal with than that person is Phyllis Gibbons she will go out of her way to help with whatever your service needs are for your car.

January 15, 2022

Was taken back by the markup from MRSP was originally 24k then was told it’s 31k, but I needed a vehicle so. O thing I could do. More

by Taken
Recommend Dealer
No
Employees Worked With
Cote Mulligan
Haley Valila
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Jan 15, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your patronage and feedback.

January 14, 2022

Very helpful when I purchased my leased car.Gus is my favorite salesman and everyone else who helped in my purchase.Maintence has always done very good job. More

by MARGARETWEGGELAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
Report | Print
Jan 15, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your patronage. We will commend Gus for his efforts!

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