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Jenkins Hyundai of Ocala

Ocala, FL

4.7
4,905 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 4,905 reviews

June 04, 2018

Lug nut fell off vehicle after a tire rotation! I found a lug nut in my driveway after being serviced on Saturday June 2nd! Luckily tire kingdom was open and fixed the problem! This is totally unexc More

by WHITEHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fields
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We sincerely apologize for the sub-par experience. Our Service Manager will address this, as your safety and satisfaction are extremely important to us. Thank you for bringing this matter to our attention. Please send us your full name via private message so that we can ensure your concerns are immediately addressed. Or, email maria_patino@jenkinscars.com.

June 04, 2018

Valet service Outstanding! Service Excellent! After bad experiences @ Sullivan Cadillac, We switched to Jenkins and have have enjoyed superior service since. This is our 3rd Genesis! Great purchas More

by Bullsnipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stein Fuller, Gus Saucedo, Aaron Fields, Gary Catalanotto
June 04, 2018

To long of a wait I went in on a Saturday morning for an oil change and for them to check a few other things out. They changed my oil and checked everything else out. T More

by JESSANNE11001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the sub-par checkout experience you have had. We will use your feedback as coaching opportunity with our team. We know your time is important and we let you down. Thank you for the honest feedback and we hope you will give us the opportunity to make this up to you, during your next service visit.

June 04, 2018

Great experience The service department was great and was extremely helpful. I was also helped by the sales department to get me into a brand new car as well. More

by Fhscheer63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
June 04, 2018

Service was very good. Waiting area is very pleasant. Staff is very efficient and courteous. Getting service is a very pleasing experience. I will always return here when More

by EDPFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

Fabulous I went to other dealerships and was treated not so well. My experience at Hyundai is awesome, treated very well and left with my new vehicle .. More

by SEATRTLE670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Catalanotto
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

Yay! Our goal is to provide you with a five-star experience, so we are delighted to know our team was able to show you the Jenkins difference! Thank you for choosing us and welcome to the Jenkins family!

June 01, 2018

Service on car Everything we asked was done thoroughly. Only complaint was we were there for 2 hours and we never waited that long before. Our service manager was More

by judi.pr73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Franqui
June 01, 2018

Waited a long time Had to chase down the service guy to get info on my car....if you are going to keep us waiting for 2 hours, least you can do is advise us during the p More

by FJM10
Recommend Dealer
Yes
Employees Worked With
Shane Powell
June 01, 2018

Fast and reasonably priced I feel confident in the employees and service. I would appreciate receiving current service coupons without having to go to your website. I do appre More

by JFOLEY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service was very kind and patient
June 01, 2018

Recall on vehicle Ac wasnt working in my vehicle, come to find out there was a recall. Also a lady was asking people if they wanted to upgrade their vehicles to the new More

by WHATSERNAME0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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