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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,410 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,410 reviews

December 23, 2024

I had a fantastic experience at Jeremy Franklin Mitsubishi. Brandon was extremely professional, polite and quick to respond to my questions and concerns. Chris went out of his way to answer all m More

by rebeccablack1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rebeccablack1013, we're glad you had such a wonderful experience with us! We're thrilled to hear that Brandon and Chris were able to assist you so well throughout your car-buying journey. It's great to know that you felt comfortable with the deal and are loving your new Mirage! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride! Thank you again for leaving us this response!

December 21, 2024

Jacob did an amazing job taking care of us. He made the process smooth and minimally stressful. More

by Amdub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amdub, we appreciate your positive review, and thank you for sharing your experience! We're so glad to hear that Jacob was able to make the process smooth and stress-free for you. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

December 21, 2024

Did an oil change but didn’t top off or check other fluids. Windshield fluid was empty after leaving shop. Performed warranty work on rear break as it was giving bad grinding sound and it’s still makin More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, we regret to hear that you had this experience with us. Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We take customer feedback seriously, and we're sorry that the oil change and brake service didn't meet your expectations. We would love the opportunity to address the windshield fluid issue and ensure the grinding sound is fully resolved. Please contact us at your earliest convenience so we can make things right and take care of any remaining concerns. Your satisfaction is our top priority, and we appreciate your understanding.

December 20, 2024

For the repairs. .. the service was friendly, professional and knowledgeable. Would highly recommend. I have been customer for about five years. More

by jynn1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Givens
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Dec 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jynn1966, thank you so much for your kind words and loyalty over the past five years! We're thrilled to hear that you found our service friendly, professional, and knowledgeable. It’s always our goal to provide an exceptional experience, and your recommendation means the world to us. We truly appreciate your continued trust and look forward to serving you for many more years to come!

December 20, 2024

Everyone was very friendly and informative. They answered all my questions in terms I could understand. They stepped my through buying my new car with ease. I will encourage everyone I know loo More

by Tina Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Manley
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Dec 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, we're glad you had such a wonderful experience with us and for your amazing review! We’re delighted that our team made your car-buying experience smooth and enjoyable. It’s our priority to ensure every customer feels informed and confident throughout the process, and we’re thrilled we could make that happen for you. Your recommendation means so much to us, and we look forward to helping your friends and family find their perfect vehicle. Congratulations on your new car, and welcome to the Jeremy Franklin Mitsubishi family!

December 18, 2024

Wonderful, friendly, professional sales team who all have experience and knowledge and who helped me buy two cars here. More

by Katherine/Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Katherine/kate, thank you so much for the positive review! We're thrilled to hear that our friendly and professional sales team was able to assist you in purchasing not just one, but two vehicles. Your trust and support mean the world to us! If you ever need anything or have questions about your vehicles, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

December 15, 2024

They got us into a car really quick with a good deal thank you for your help More

by BERKELK78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Berkelk78, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thanks again for the recommendation, and have an amazing day!

December 09, 2024

Kenneth was amazing. He made the process painless and easy. We came prepared and everything went smoothly from start to finish. I will be referring friends and family if More

by mfisher2069
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mfisher2069, thank you for your kind words and this wonderful review! We’re so glad to hear that Kenneth provided such a seamless and enjoyable experience for you. He truly takes pride in making the process as smooth and stress-free as possible. We greatly appreciate your trust in us and your referrals—they mean the world to us! If you or anyone you know needs assistance in the future, we’ll be here and ready to help.

December 07, 2024

I appreciate how they get me in promptly and do the repairs efficiently with quality Thank you for all you do More

by rosie.bland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rosie. Bland, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your kind words! We're delighted to hear that you appreciate our prompt service and quality repairs. It’s always our goal to get you back on the road as quickly and efficiently as possible while ensuring top-notch work. We truly value your trust and support. If you ever need anything, we're here for you! Thank you, and have a fantastic day!

December 07, 2024

Very knowledgeable, friendly, very helpful staff. They go above and beyond! I highly recommend them to anyone and everyone! More

by theronkatys1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Theronkatys1125, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our team. At Jeremy Franklin Automotive, we strive to go above and beyond to ensure every customer feels valued and well taken care of. Your feedback means the world to us, and we look forward to serving you again in the future Thank you, and have a fantastic day!

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