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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,644 reviews

August 31, 2025

Upfront and honest. Great communication Got the vehicle right in and had an answer the same day More

by slarkin1
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Slarkin1, thank you for sharing your positive experience! Thank you for sharing your experience! We’re happy to hear that our team was able to provide you with upfront, honest service and quick communication. Providing prompt answers and solutions is something we always strive for, and we’re glad we could deliver that for you. We appreciate your trust and look forward to helping you again whenever you need us! Thank you, and have a fantastic day!

August 30, 2025

My car buying experience was hassle free. Unlike other dealerships/car lots, no pressure was applied. I said what I wanted and they did accommodated me where available. Very friendly before a More

by marvinemiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Marvinemiller, thank you so much for the positive review! Thank you for taking the time to share such a thoughtful review! We’re glad to hear that your car-buying experience with us was hassle-free and pressure-free. Our goal is always to listen to our customers, meet their needs, and ensure they feel valued not just during the purchase, but also long after. It means a great deal to us that you recognized our commitment. We truly appreciate your trust in us and look forward to being here for you whenever you need us! Thank you, and have a fantastic day!

August 29, 2025

Friendly and fast service Friendly and fast service everyone answered our questions and no pressure More

by shannonmontgomery17
Recommend Dealer
Yes
Employees Worked With
Chris Fry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shannonmontgomery17, we are glad we could help! Thank you for your wonderful feedback! We’re glad to hear our team provided you with friendly, fast service and answered all your questions without any pressure. Creating a comfortable and stress-free experience is always our goal. We truly appreciate your support and look forward to helping you again in the future!

August 25, 2025

I know this dealership has had problems in the past but I feel they have upped their game. I have been several times for oil changes, and service and they have been professional and friendly. More

by barbsreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Aug 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Barbsreview, we're happy to hear you had such a positive experience with our team! Thank you for giving us the opportunity to earn your trust. We truly appreciate your honesty and are glad to hear you’ve noticed the positive changes we’ve made. Our team is committed to providing professional, friendly service every time you visit, whether it’s for an oil change or any other service. Your feedback means a lot as we continue to raise the bar for our customers. We look forward to serving you again!

August 25, 2025

Levi was great! He worked hard along with the service department to figure out what was wrong with my daughters car. More

by brakie81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi
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Aug 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Brakie81, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to share your experience! We’re glad to hear that Levi and our service team worked hard to resolve the issue with your daughter’s car. Providing thorough and dependable care is always our goal, and it’s wonderful to know you felt supported throughout the process. We truly appreciate your trust and look forward to helping again whenever you need us. Thank you, and have a fantastic day!

August 25, 2025

Service is courteous efficient and thorough. I appreciate the multipoint check, which gives me confidence that all is in working order. More

by Michael Grimaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Pollard
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Aug 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Michael Grimaldi, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! We’re glad to hear you found our service courteous, efficient, and thorough. Our team takes pride in providing detailed care, and the multipoint check is one of the ways we make sure you can drive away with confidence. We truly appreciate your trust and look forward to serving you again. Thank you, and have a fantastic day!

August 24, 2025

Needs oil change and tires need air check engine light is on thank God for John and I believe the other mans name was Hector without their help I wouldn’t have a car More

by lhardin0360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Lhardin0360! We're so happy we were able to help you out! Thank you for sharing your experience with us! We’re so glad that John and Hector were able to step in and help keep you on the road when you needed it most. Our team is always here to make sure you and your vehicle are taken care of, whether it’s routine maintenance or unexpected issues. We truly appreciate your trust and look forward to assisting you again in the future.

August 24, 2025

They' always take care of me. I ve been going to get service since I purchased suv in 2015 More

by gtreasures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Gtreasures, we are glad we could help! Thank you for being such a loyal customer since 2015! We’re grateful for the trust you’ve placed in us over the years, and it means so much to know that our team continues to take good care of you and your SUV. We truly value your business and look forward to serving you for many more years to come.

August 20, 2025

Best experience we've ever had buying a new car, we would recommend anyone looking to get a new car. More

by Brandyhunsaker
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Aug 24, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Brandyhunsaker, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for sharing your experience with us! We’re thrilled to hear this was the best car-buying experience you’ve ever had. Our team takes pride in making the process smooth, enjoyable, and stress-free, and it means a lot to know we succeeded for you. We truly appreciate your recommendation and look forward to helping you, your family, and your friends in the future. Enjoy your new car!

August 19, 2025

Professional and easy direction. I was guided through each step of my service appointment and appreciated that More

by mchamm55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy in service dept
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Aug 24, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mchamm55, we're glad you had such a wonderful experience with us! Thank you for taking the time to share your feedback! We’re glad to hear that our team provided clear guidance, making your service appointment smooth and easy. We always strive to keep our customers informed and comfortable throughout the entire process. We truly appreciate your trust and look forward to serving you again!

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