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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,192 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,192 reviews
May 29, 2019
Great help me with my needs Needed to lower my payment and find another car that got good gas mileage Kenneth was helpful with all my needs an everyone was very friendly Needed to lower my payment and find another car that got good gas mileage Kenneth was helpful with all my needs an everyone was very friendly More
by Matt33
Helpful May 26, 2019
Great Experience My car buying experience was great. Kenneth was very friendly, open, and honest. I appreciate his efforts to help me throughout the process. Joshua wa My car buying experience was great. Kenneth was very friendly, open, and honest. I appreciate his efforts to help me throughout the process. Joshua was also knowledgeable and willing to answer my questions. I appreciated the courtesy call from Tom Fuchs for my online inquiry. I am very happy with my purchase. More
by DC2011
May 22, 2019
My experience was straight forward quick no pressure salesma My experience was straight forward no pressure the salesman Jessie was straight forward to the point even drive the car to my house while it was a sto My experience was straight forward no pressure the salesman Jessie was straight forward to the point even drive the car to my house while it was a stormy day and I did and would recommend Jeremy Franklin my co worker Shana Rainey recently purchased a car from you but Jessie was not available at the time of sale but my experience was again easy no pressure More
by Escalade
Employees Worked With
May 13, 2019
Edker & Rhonda Robinson I'm sister Lamona referred my too Jeremy Franklin. She has brought 3 cars and was very happy, So I decided to give it a try. Thank you TJ. for making I'm sister Lamona referred my too Jeremy Franklin. She has brought 3 cars and was very happy, So I decided to give it a try. Thank you TJ. for making this experience wonderful. Robinson family More
by Robinson family
Employees Worked With
Tj
May 09, 2019
TJ Clark was amazing to work with he went out of his way to make sure everything worked out in my favor and even held my Harley Davidson I bought for a few day was amazing to work with he went out of his way to make sure everything worked out in my favor and even held my Harley Davidson I bought for a few days after I bought it until I was able to make it back to pick it up 2 days later thank you very much TJ I love my new bike and would definitely shop through you again! More
by Dramsrud
Employees Worked With
TJ Clark
May 04, 2019
Liars Do not contact me again. You all are liars and I'm out a $50 uber ride after i told y'all up front what was going on. How do i ask for the dime down d Do not contact me again. You all are liars and I'm out a $50 uber ride after i told y'all up front what was going on. How do i ask for the dime down deal on a used SUV under 10,000. This idiot offers a xxxxing sedan for 22,000 and ask me for 2,500 are you serious foh! More
by Thixxxxdope
Employees Worked With
April 28, 2019
Taking Ownership Brought my vehicle into service for 3 safety recalls. Two of them being windshield wiper related. Sure enough I get the vehicle back and there is a 2 Brought my vehicle into service for 3 safety recalls. Two of them being windshield wiper related. Sure enough I get the vehicle back and there is a 2 foot crack in my windshield and notes on the invoice for "pre-existing damage". Interesting that the work they were doing was right were the damage occured. Convenient. If you can't trust service managers to take care of you when their guys mess up. Then what happens when you pay for major repairs and something goes wrong. If they will not take ownership for the little things, do you think they will back you with major issues. Its an integrity issue. Black and white. I hate leaving bad reviews. I really do. More
by Gblogan17
Employees Worked With
Service managers
April 22, 2019
Excellent service If you want a car the Best sales person is TJ he takes his time and finds the perfect vehicle for you great guy five stars. If you want a car the Best sales person is TJ he takes his time and finds the perfect vehicle for you great guy five stars. More
by tamiaperkins34@gmail.com
Employees Worked With
T.J
April 20, 2019
Excellent My experience here today at Jeremy Franklin was the best car buying experience I’ve ever had!! Thank you Jesse at Jeremy Franklin for your help in get My experience here today at Jeremy Franklin was the best car buying experience I’ve ever had!! Thank you Jesse at Jeremy Franklin for your help in getting me into a car that I absolutely love!!! More
by Missnicole
Employees Worked With
April 11, 2019
Excellent! This dealership has been Excellent! Second time dealing with Jeremy Franklin Mitsubishi! And that Jessie Hardin gives you top of the line customer ser This dealership has been Excellent! Second time dealing with Jeremy Franklin Mitsubishi! And that Jessie Hardin gives you top of the line customer service! Made me feel very comfortable plays no games. I am soooo happy with my vehicle! More
by Youngyo
Employees Worked With
